Our furnace had started to make a lot of noise so we looked on Homestars for a company to help us out. A higher rated company never returned our call so we kept looking and decided on Spring Home. Tiger came out and diagnosed the problem within minutes. He explained the issue and we were advised that it would take a week or so for the part to arrive. In the interim, our furnace stopped working completely so we contacted Spring Home for an update. Cheryl was amazing, she followed up with the supplier until she got an answer and then she sent out a technician that same evening to replace the part. He worked quickly to get things up and running, and was courteous and professional. Cheryl followed up with a phone call the next day to make sure everything was running smoothly. We are very pleased with Spring Home.
- Approximate cost of services:
- $400.00
- Company Response
Good Afternoon K,
It was a pleasure working with you and I wanted to thank you for sharing your experience with us. Your satisfaction is our success and I am happy we met all your expectations. Cheryl thanks you for all the kind words and hopes you have a wonderful weekend.