Air Conditioner and Humidifier
I was a first-time owner of a house with central air and to my dismay the 20-yr old air conditioner was broken when I tried to turn it on the first time in May. I searched for 5 companies here on Homestars with exceptional ratings but only 2 bothered to respond. Cy from Spring Home was by far the most helpful and most knowledgeable. I was impressed by his knowledge regarding a/c's. I had so many questions and he patiently answered all of them in detail, unlike some companies that may try to rush you and give you partial answers perhaps due to a lack of knowledge. Cy recommended relocating the a/c mounting points to reduce chance of vibration/noise as well as the capping of some vents to prevent birds from nesting in there. He recommended me the proper a/c unit and did not upsell me at all. The actual installation of the a/c and humidifier was done expediently and professionally with the techs arriving on time. Afterward, Cy followed up to see how everything was going. At the end, I felt like I dealt with a knowledgeable and trustworthy company and that's more important than judging on price alone. Having said that, Cy's prices on the Lennox units were indeed very good! What a bonus! Here I am, almost 5 months later, emailing the company questions about how to set the humidifer settings and they reply to me right away without hesitation. That's what I call service and dedication to their customers. Thanks Cy and Spring Home!
- Approximate cost of services:
- $3,500.00
- Company Response
Hi Jason, A great review !. thank you for trusting us to do the installation at your home and of course the tips on how to buy a toy (car) :-) . My toy is not as nice as yours :-) but I enjoy it.