Deerfoot Carpet & Flooring Inc

Floor Laying & Refinishing
Calgary AB T2H 2X2
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Deerfoot Carpet & Flooring Inc
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72%

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Reviews by rating (past 12 months)

Reviews for Deerfoot Carpet & Flooring Inc

Average customer rating:
8.9 10 (53 reviews)

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Private User
Private User
Private User reviews Calgary, AB
2/10

Mainly supply and installation of porcelain floor tiles

I had last summer got a major floor tiling work done by Deerfoot Carpets, which was well over $41000 and included supply and installation of porcelain tiles. I had a bad experience dealing with them. Deerfoot Carpets sub-contracted the tiles installation work to one of their sub-contractors. Prior to start of the work, I had to make a few changes to the originally intended work, which included the use of acrylic grout and electrical heating of a portion of the floors. For these additional scope of works, they charged me excessively without providing any explanation. They simply added their commission and profit margins to whatever their sub-contractor indicated to them. Deerfoot couldn't explain what those excessive costs were based on. Since I was in the middle of a major renovation of my home and had a deadline to meet with the other main contractor for the rest of the works and interfaces, I had no choice but to accept the excessive rates provided by Deerfoot. The electric heating fell short by some 20% of the required area for which I was charged. The tiles contractor used ready made acrylic grout which was the easiest grout to be used but I was charged about $2000 for extra labor cost for this, as opposed to the normal cement grout. Later on when I checked with other tile contractors, I was surprised to find that no one charges extra labor for the use of ready made acrylic grout and the incremental cost of acrylic grout material is only about $300 at the maximum. Also, I was never compensated for the shortage in the electric heating, which was an excessive amount, close to about $1000. Overall, not satisfied with Deerfoot.

Gulshan Dua

Approximate cost of services:
$41,000.00
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Terri in Calgary
Terri in Calgary
3 reviews Calgary, AB
10/10

vinyl plank installed in basement

The salesman, Kirby, was very helpful in deciding which style of vinyl plank flooring to use. Ilker and his partner, the installers, (sorry, forgot his name) were awesome. They moved the two couches and rocker and a few other things that I could not fit into the laundry room. They did a great job at cleaning up afterwards which I didn't expect. They worked together as a team. I have had a contractor once install railings at the front steps and didn't like how one man talked down to the other man. I will be recommending Deerfoot Carpet and Flooring to others.

Approximate cost of services:
$4,000.00
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Willow and Nicco in Calgary
Willow and Nicco in Calgary
1 review Calgary, AB
10/10

subfloor and vinyl plank installed in century home kitchen and bath

From the word get-go, Ryan of Deerfoot and contractor Ilker of Agora Floor Covering inspired confidence. They outperformed all contractors hired in 16 years of home ownership. Why? They did what they said they would do, on time, and within budget. The results are transforming. All parties were professional, met in advance to discuss option, and were on schedule. The job was completed within pre-established timeframes and within budget. No BS, on-going communication, top workmanship, and flexible on payment terms.

Approximate cost of services:
$2,200.00
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Jill in Calgary
Jill in Calgary
34 reviews Calgary, AB
9/10

Basement Carpet

We used this company based on the great reviews on this website and reasonable cost. Glad we did. They were on time and professional without any errors to the order. All concerns were handled in reasonable time and we could quickly benefit from a great reno. Thanks for referring!

Approximate cost of services:
$1,000.00
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Private User
Private User
Private User reviews Calgary, AB
9/10

Carpet, tile

We ordered new tile for our entryway after a difficult kitchen project. they processed our order quickly, and delivered on time. When they made a mistake on a couple of the boxes of tile one of the managers dropped off replacements at our site.

We also ordered some carpet. Had no trouble getting it on time and the quality was much better than expected.

Approximate cost of services:
$3,600.00
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GGBAAS from Calgary
GGBAAS from Calgary
5 reviews Okotoks, AB
10/10

Carpet Install

Carpet installation on second floor in Okotoks. Professional sales and installers. 100% correct, on time and budget. Highly recommend Deerfoot Carpet. Thank you Paul in sales and Brad in service.

Approximate cost of services:
$6,000.00
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Craig in Calgary
Craig in Calgary
5 reviews Calgary, AB
9/10

New carpet and Lino

I've used this company and two occasions to replace carpet and lino. I have been very happy with the work and pricing. I plan on using them again in the future.

Approximate cost of services:
$3,000.00
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Rob Milman from Calgary
Rob Milman from Calgary
4 reviews Calgary, AB
10/10

Lino replacement

Second time we've gone to Deerfoot Carpet & Flooring for replacement of old flooring. First time was for the living room carpet replacement. They did a great job. When it came time to replace the lino at the garage door and the main bathroom, we went there first thing. Picked out the vinyl and got a quote on Saturday. Worked completed the next Friday and surprisingly it came under the quoted price. Thanks!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Brenda from Calgary
Brenda from Calgary
3 reviews Calgary, AB
10/10

Carpet installation and repair

Deerfoot carpet and flooring have done 1 large job for me and more recently to small ones. Some small flooding occured in two areas of my basement. They came assessed the work, didnt take advantage of my situation and tell me I had to pull all the carpet but suggested an appropriate fix, I couldn't be happier with the work and the price. Next yr i will have been in my home 9 years and because of their honesty, Deerfoot Carpet will be the company to replace the entire downstairs carpet without a doubt

Approximate cost of services:
$150.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Deerfoot Carpet & Flooring Inc

Deerfoot has worked with over 20, 000 organizations, contractors, businesses and homeowners in the Calgary area. We have built our business over a period of 17 years, based on the principle of creating another Happy Deerfoot Customer. Approx. 85% of our business is repeat or referral. Products: Carpet, Linoleum, Ceramic, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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