Classic Fireplace and BBQ Store

Our gas fireplce was long over due for a cleaning and when we contacted Classic Fireplace we were created by a friendly voice that quickly made an appointment for us. On the day of the cleaning Zack arrived early and with great attention to detail he finished quickly. He was friendly and helped explain some of the features of the fireplace we didn’t even know existed. The fireplace looks amazing! Thanks Zack Archambeault! Great Job!

My existing four fireplaces were about 25 years old and were becoming a safety concern .
Josh cane to my home and measured everything out and gave recommendations for the replacement of all four fireplaces .
The installers were prompt professional and did an incredible job .
My wife and I are exceptionally pleased with our Classic Fireplace experience

Classic Fireplace installed my STUV 30 just before the new year. Josh and his incredible team made sure the installation was done to perfection. I had an older cast iron unit before thst they removed for me as well. My new STUV is a real beast. It easily heats two floors of my house. It runs like a dream, burns efficiently and even lasts the whole night. My old cast iron from Vermont Castings took ages to run hot. The creosote buildup was intense. Josh’s unit has gotten rid of all the creosote and inefficiencies of my old stove. The STUV 30 is a game changer. I cant rave enough about its huge firebox, ultra sleek look and its awesome glass, screen and window display. I would recommend Josh and his team at Classic Fireplace in a heartbeat. A big thank you to sll of you, especially Josh for going the extra mile to install before Christmas and to Terry for recommending the STUV 30 and for answering all our questions. Happy New Year. You sure made ours.

I purchased a Napoleon Gas Fireplace from Edward in the Scarborough Store (after visiting the Beaches location and being told I could see the fireplace in action in Scarborough). Edward was patient, answered all my questions, made great recommendations, and gave me a quote that ended up being a great deal. He even arranged installation before Christmas. The installation team (Stephen and Michael(?)) continued the excellent service and I can't say enough about their professionalism and good work. They were efficient and clean and made sure all my questions were answered before they left. I'm very happy with the entire experience and would recommend this company to anyone.

Had a wood fireplace installed by Classic Fireplace Whitby. Had a great experience, from choosing the fireplace to the completed job by their qualified installer. Karen and the staff are very knowledgeable and were supportive throughout the whole process. Kim B from Whitby.

The door we received was fully functional and attractive but we expected a different damper mechanism due to a miscommunication with Classic and our perception of the door we expected to get. The follow up we received from Classic was excellent. They went the distance to ensure we were happy with the final product, and we are now completely satisfied.

Two years ago I had a Valor fireplace installed which is the best ever! I chose it because of the possibility of another ice storm. I was extremely pleased with the Classic Fireplace staff.
Fast forward to yesterday when their installer, Stephen and his assistant Luc came on their way home from work to rectify a minor issue with my fireplace.
Stephen's goal from the onset was to customer satisfaction. He went well beyond to do so by making certain that every detail was attended to. i.e. touching up a small section of trim, finding me a manual, checking battery strength, cleaning the interior and glass.
Kudos to excellent, well trained polite and conscientious staff.
I have recommended this company many times and will continue to do so.
FH Scarborough

We recently had a gas fireplace stove installed in our sunroom; holy cow what a professional team from start to timely finish! Classic Fireplace had the best price and an excellent installation crew, and were very interested in the cosmetics of the gas piping (totally hidden, l love it), now our otherwise unused sunroom is the most cozy and warm room in the house. A+ all the way!

I was entertaining another company but was dissatisfied with their lack of resources to move my project along so I looked for another company and found Classic and Karen! Karen was courteous, knowledgeable, enthusiastic and most other positive adjectives you can think of. From pre-install inspection to installation was under 3 weeks....quicker than it took the other company just to commit to an inspection date!

We've used this company for many years and have had them install 4 fireplaces. This is an excellent company. Today Zach did annual service. He was quick, efficient, courteous and knowledgeable. Great experience.