We had Alex and Mario do our fence and part of our neighbour's fence at the beginning of the summer. The job appeared okay, but upon closer inspection we noticed a few things. First, some of the fence posts installed were not tall enough to take into account the slope of the property. As professionals they should have made allowances for this. They fixed the problem by capping the post with extra wood to make to post appear taller - without consulting us.
Second, there were several minor things to finish off the job. Alex assured us that he would come back, it will be taken care of, and that he was not 'one of those type of contractors' who never return. After trying to reach Alex via many emails and voice mail messages, in mid-August we finally spoke with him on the phone and again he said he would be over in the next few days. We finally gave up on him and finished the jobs ourselves.
What a shame to spend a lot to money and experience such a lack of integrity. We would not recommend this company. We totally agree with Brock and Sherry of North York's review as well, - it is not just doing the job that counts, you must be willing to follow up with your customers and make sure the job meets their requirements
- Approximate cost of services:
- $4,000.00
- Company Response
These customers pretty much complained about everthing, even before the fence was being installed. No matter want I did to fix the issue they could not be happy.