Hardwood installation and refinishing
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for your comments! We are so glad to hear about your positive experience with us.
Hardwood installation and refinishing
Thank you for your comments! We are so glad to hear about your positive experience with us.
It's great to hear your comments about our team, we appreciate it! We are so glad that you are enjoying your new floors.
engineered hardwood floor installation
Thanks so much for the great feedback! We appreciate it!
We are very proud of our team, and it's great to hear your comments about your experience. Thank you!
Hardwood Floor Sanding and Refinishing
Thank you for your great feedback!
Removing old and installing new hardwood floor on main level
Thank you for taking the time to provide your comments!
Hardwood Flooring for Main and upstairs
Thank you for your review, it's really appreciated!
It's great to hear that you are happy with the outcome and with the process. Thanks for recommending us!
We regret to hear that the outcome of our work is not to your satisfaction. We certainly want to leave every job with a satisfied client.
When we were first made aware of your concerns, we visited the job site but found that construction debris covered much of the floor. We offered to come back once this situation was rectified, but have not heard as yet.
In our showroom, one of our staff explained the differences between the floor you selected and a more expensive choice. Early on in the planning of your project, adding another layer of plywood was offered but refused. This is unfortunate as it would have helped with a couple of your concerns. Simply renailing a subfloor will reduce, but not eliminate squeaks. An uneven subfloor will give an end result of gapping where the flooring is installed over the higher areas simply because the boards will not come together tightly over such an uneven surface. All Prefinished flooring must be carefully protected after installation if further construction work is going on to avoid damage such as scratching or denting.
Please contact us should you wish for us to revisit your job and evaluate your concerns.
Thank you very much for your comments, it's really appreciated! Enjoy your new floors!