- Approximate cost of services:
- $250.00
- Company Response
I would like to thank you for your kind words and for being a customer of mine now and in the future. Thank you Steve Stronge, Customer Service Manager.
I would like to thank you for your kind words and for being a customer of mine now and in the future. Thank you Steve Stronge, Customer Service Manager.
You should always notice a difference with each and every service that we complete on your property. It make take extra applications, at no charge to resolve weed issues, as an example. We offer the highest quailty product and the best price but if for any reason you feel that you are not receiving this type of service call my office. Some times it might be neccessary to add an additional service such as aeration too allow more air, fertilizer and oxygen to reach the root structure. The basic essential services that we sell is normally all you need to make your lawn look good, that an of course a partnership with our customer when it comes to, watering, cutting and seeding thin or bare areas of their lawn.
Please contact me,
Steve Stronge
Customer Service Manager
416-269-8333
annual fertilizaer and weed control on lawn
Lawn grass chemical application to eliminate weeds
I am sorry that your experinece with us was not satisfactory. The products we use cause no negative effects to your regular grass. This was your first season with us and when we inspected the lawn in late May we found no weeds remaining in your backyard but the front lawn required another application which was completed at no charge. The next time we heard from you was an email in early August which we called and left you a message but never heard back from. Your second crop of weeds was starting to grow and your next scheduled weed control was due to come up early to mid August but your email stated that you were not happy with the weeds in your lawn and you had also sold your house. Three services over 2.5 months is enough to show a difference but not enough to remedy all your lawn concerns. The services are designed to improve your lawn over the entire season and to strenghen your grass and reduce the weed population dramatically.
Steve Stronge
Customer Service Manager
Weed and fertilizing on 2 acres for 4 applications
I adjusted the balance on your account and we resolved the concerns together in early Aug. When we spoke you were going to call me back in a couple of weeks and instead waited 2 months to call me and because I did not respond immediately you had someone else to the application for you. For 1 week of the year I was not available and I apologized for that but for 2 months I was and I never received the call back you said you would make. I had resolved the concern with you a couple of weeks ago the balance was already adjusted and you had decided to go with a private contractor who had a full size tracker that could drive across your over 2 acre property and spray your weeds. We both agreed he had a better machine to maintain your large property than my option of hand held wand applications manual spraying your entire property. You paid my office $357 for a fertilizer and weed control when the original price was $654. Your account has been closed and we will not be contacting you in the future I am sorry to say.
Steve Stronge
Customer Service Manager
Weedman lawn service - payment by application
I am sorry you feel this way and if there is an issue with our services I do invite my customers to call my office to resolve this concern. If for any reasons your concerns are not resolved than a supervisor or myself will follow up to resolve the concern immediatly. I will always offer a soltuion and I have offered my customers to call me and resolve their concerns. This is not PR work, this is my job and has been for 12 years and I take great pride in taking care of my customers. I have offered when required customers to call me to resolve concerns, this has not happen on HomeStars and in some cases resolutions are not what this site is for.
Please contact me at 416-269-8333 Steve Stronge Customer Service Manager. I will be aviable Tues to Fri from 8:30am until 5pm the week of October 11.