- Approximate cost of services:
- $250.00
- Company Response
Thanks for your feedback Donna. I'm sorry to hear of your unfortunate accident but glad we were able to compensate for the damage.
Thanks for your feedback Donna. I'm sorry to hear of your unfortunate accident but glad we were able to compensate for the damage.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thank you for your feedback Abdul. Weed Man.
What a difference,day and night
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thanks Trude. Always great to get some positive feedback.
Thanks you for your great feed back Hongbo. Weed Man
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I do thank you for your kind words and taking the time to write this email. Once I received this kind email I forwarded it immediately to the sales Manager who made a point of addressing your positive words to Karen in front of the other staff members. Thank you for making a difference in one of our employee’s days.
Steve Stronge
Customer Service Manager
I am truly disappointed that you were not happy with our partial program we completed on your lawn in 2011. We applied 5 services on your property and 2 were at no charge. Each time we arrived at your household we left an invoice detailing the service that was completed and the special instructions that were required after the service was completed. These services were completed and invoices were left after each visit. I understand your concerns with the weed control results and when we received a call suggesting areas were missed we sent out a senior technician the very next day to check on your concerns. First, weeds were remaining and he setup a reapplication for you at no charge on June 10 2011. Second, he also advise that Weed Man is a lawn care expert and that most of your weed concerns that were addressed when Mr. Hyder called our office on June 9 were areas outside the grass and an Iron base Weed Control could not be applied in these areas as it would stain wood or concrete. On June 15 we applied a summer fertilizer and a free weed control to the property to eliminate most of the weeds in the grass. From June 15 until October we called Mr. Hyder regarding his services, account balance and another summer inspection we did in July for Chinch bugs and never once received a call back into our office. We left over 13 messages in this time frame and countless statements were also sent out with no reply. My account receivables team put Mr. Hyder’s account on hold in September because no payments had been made and we not able to get in contact with Mr. Hyder at all. I actually cancelled Mr. Hyder account in early October because we had no contact or return calls regarding his services, that were on hold since August 3rd and no payments. My office made every attempt to resolve this concern and finally almost a year later the account moved to a third party agency. I would like the opportunity to resolve your concerns and reduce your account balance A.S.A.P.
Please call my office at 416-269-8333 and refer to your Home star account when calling.
Thank you for your time and your feedback.
Steve Stronge
Customer Service Manager
lawn care for furtilizer and weed control
Hi Surinder, I am sorry to hear of your experience with Weed Man. If you can contact me on 416-269-8333 and ask for Steve Stronge, I will personally ensure you do not receive any further calls from Weed Man Scarborough.
Hi R, I am sorry to hear you were unhappy with your Weed Man service and as mentioned below, our Homestars accounts is something we have only recently started monitoring and I assure you all reviews are from genuine Weed Man customers. If you care to discuss your issues further, please call my office on 416-269-8333 and ask for Steve Stronge, Customer Service Manager
Hi Sarah, I am sorry to hear you were unhappy with your Weed Man experience. I recommend any customers with issues to call me directly to discuss. As for our "fake ratings", our Homestars accounts was something we have only recently started monitoring and I assure you all reviews are from genuine Weed Man customers. Steve Strong - customer service manager - 416-269-8333.
Hi Kathy. Unfortunately, there is no solution to getting rid of weeds 100%, they will always grow back. We were offering huge discounts for customers upgrading to a full programme after purchasing one of our online deals. If you would like to discuss this further please give me a call on 416-269-8333 and ask for Steve Stronge.