Weed Man

Lawn Maintenance
Toronto ON M1B 5N6
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37%

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Reviews by rating (past 12 months)

Reviews for Weed Man

Average customer rating:
3.4 10 (287 reviews)

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Donna, Ontario
Donna, Ontario
1 review SCARBOROUGH, ON
7/10

"Yearly lawn maintenance"

Would like the men trained a little better on applying the different applications. Had an unfortunate event where my new fence was stained with the weed application. Also the truck used, spilled oil in front of the house. Weed Man gave me an aeration application to compensate for the damage. Have been a customer for over 10 years so I was a little disappointed with this recent event. Donna in Ontario.

Approximate cost of services:
$250.00
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Company Response

Thanks for your feedback Donna. I'm sorry to hear of your unfortunate accident but glad we were able to compensate for the damage.

Abdul H.
Abdul H.
2 reviews SCARBOROUGH, ON
10/10

Long time customer

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thanks you Weed Man. I am satisfied with your service, that is why I have stayed with Weed Man as a happy customer for so long. Abdul, Toronto. . .

Approximate cost of services:
$350.00
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Company Response

Thank you for your feedback Abdul. Weed Man.

Trude, Toronto
Trude, Toronto
1 review SCARBOROUGH, ON
10/10

What a difference,day and night

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a competitor before. The service was bad, and my weeds increased. Then I switched to Weed man What a difference. The service is great. My weeds are almost gone, and I am a very happy customer. Your technician are friendly and know their staff.

Approximate cost of services:
$300.00
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Company Response

Thanks Trude. Always great to get some positive feedback.

hongbo guo in Markham
hongbo guo in Markham
1 review MARKHAM, ON
8/10

experience with weed man

I used weed man for two year. So far I feel good for their services. My wife is very picky about the grass. She use to pick up the weeds as long as she got home almost everyday. Also, we always seeds new grass, watering. But for some reason, our grass always looks yellow. Until two year's before she asked other people and know that they were using weedman to keep the grass green and get rid of weeds.
That's why we used and our grass is super!

Approximate cost of services:
$0.00
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Company Response

Thanks you for your great feed back Hongbo. Weed Man

Sana, Markham
Sana, Markham
1 review , ON
10/10

Trust the Professionals

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am writing regarding the excellent service I received from one of your staff last night by the name of Nicole Powers. Although Nicole insists that she was just doing her job, Nicole's shown extreme professional approach, she was very polite, informative and caring and took the time to listen to my questions and provide detailed and thorough explanation.
Now a day's it is rare to come across such excellent customer service, I hope that you will recognize and reward such commendable service. I am certain she wilol be happy to know I felt great after talking to her as she left a very positive and professional impression within me as a customer. She is certainly a pleasure to talk to and is a great asset to the Weed Man team. She meet your logo of TRUST THE PROFESSIONALS.

Approximate cost of services:
$250.00
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Company Response

I do thank you for your kind words and taking the time to write this email. Once I received this kind email I forwarded it immediately to the sales Manager who made a point of addressing your positive words to Karen in front of the other staff members. Thank you for making a difference in one of our employee’s days.

Steve Stronge
Customer Service Manager

syed hyder in Richmond hill
syed hyder in Richmond hill
1 review Richmond Hill, ON
0/10

Lawn Maintenance

I caved in in 2011 after weedman's annual sales calling barage every year. My goal was to get rid of weeds. They offered other services (fertilizer etc) that I didn't really care for. My goal was just to get rid of weeds. They promised that they will take care of my entire property (front, back and sides) without any limitation and that I can call them anytime to reapply the weed treatment.
I have no evidence other than the sign that put on the front yard that they came and did the treatments. My backyard is locked and no one ever saw them coming or spraying. I assumed that the fertilizer treatments were done (took their word for it) but I saw no results. I was waiting for their main show (the weed treatment). They had advised to leave the grass growing so that the weed treatment would be more effective. They were very late and the grass grew big and I had trouble with my neighnours that costed me money (he was tolerant of some building material I stored at the sides of my house) but then he demanded that I remove it as he was upset with the big grass and weeds on my front yard.) The building material was around $300 and removal was around $150. I had to dump the material to waste disposal.
One day when I saw the sign of weedman had come so I thought that they had come and applied the much anticipated weed treatment finally. I did see some limited spots of weeds browning in the middle of the yard but most areas (near fences, front yard raised flower bed, sides of the house) were left. Those were the difficult areas and I was hoping to get those treated. when I called to complain, they said they would send a supervisor. So apparently the supervisor also came without being seen by anyone (there is always someone in my house as my retired parents and pre-school kids live with me and my wife doesn't work). He left a paper saying that the areas of my concern were not sprayed because they could stain trees/shrubs/fence/stones/gravel) etc and if I want those covered there is special process they use that will cost extra. I called again to clarify and complian that why I was not told about that when I signed up and the rep told me that they will send someone to rectify the situation and spary all the areas that I ask for. No one showed up and I just received the bill for three treatments (two totally fanthom) and one uttrely useless. At that time, I called and cancelled the contract and decided not to pay anything as I have no evidence of their work. They kept calling trying to collect and to sell their services. They also kept sending bills with growing late charges. I told them that I would not pay as they breached the contract by not providing the services that were promised and expected. But they kept sending the bills and kept calling. After a year of annoying calls, they bloated the original $165 charge ($55 x 3 visits) to $230 and then gave that bill to collection agency. Their letter says that it will be reported to Equifax and TransUnion.

Now I see that as a bullying tactic and this whole thing/balance is tilted towards business favor. Is there a equivalent agency that consumers can use to counter these tactic from businesses. I know BBB rating is not that effective in stopping buisnesses from these kind of harrasing tactics. I don't want to go to small claims as the minimum amount is around $500.

I read that if the collection reports to credit agencies, then I can sue all parties (weedman, collection, and credit agencies if they refuse to open an investigation or remove the charge). Thie defnce will cost them more than the $165 charge that they are after.

Anyway, I don't think a paltry charge like that from a lawn compnay can affect my credit store that much and affect my borrowing capacity from bank. Banks (for mortgages) look for overall rating and my record is sparkling clean over the entire length. Its their word (weedman with a bad BBB rating and numerous onlien compliants) against a otherwise flawless consumer credit record.

Its just a matter of principle and I would not pay even if the amount is small and for services not performed and demanded through intimidation. Even though, it will waste my time, I am willing to do all the way to fight for this.

Approximate cost of services:
$165.00
1 of 2 people found this review helpful.
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Company Response

I am truly disappointed that you were not happy with our partial program we completed on your lawn in 2011. We applied 5 services on your property and 2 were at no charge. Each time we arrived at your household we left an invoice detailing the service that was completed and the special instructions that were required after the service was completed. These services were completed and invoices were left after each visit. I understand your concerns with the weed control results and when we received a call suggesting areas were missed we sent out a senior technician the very next day to check on your concerns. First, weeds were remaining and he setup a reapplication for you at no charge on June 10 2011. Second, he also advise that Weed Man is a lawn care expert and that most of your weed concerns that were addressed when Mr. Hyder called our office on June 9 were areas outside the grass and an Iron base Weed Control could not be applied in these areas as it would stain wood or concrete. On June 15 we applied a summer fertilizer and a free weed control to the property to eliminate most of the weeds in the grass. From June 15 until October we called Mr. Hyder regarding his services, account balance and another summer inspection we did in July for Chinch bugs and never once received a call back into our office. We left over 13 messages in this time frame and countless statements were also sent out with no reply. My account receivables team put Mr. Hyder’s account on hold in September because no payments had been made and we not able to get in contact with Mr. Hyder at all. I actually cancelled Mr. Hyder account in early October because we had no contact or return calls regarding his services, that were on hold since August 3rd and no payments. My office made every attempt to resolve this concern and finally almost a year later the account moved to a third party agency. I would like the opportunity to resolve your concerns and reduce your account balance A.S.A.P.

Please call my office at 416-269-8333 and refer to your Home star account when calling.

Thank you for your time and your feedback.

Steve Stronge
Customer Service Manager

SURINDER PAL SINGH in Richmond hill
SURINDER PAL SINGH in Richmond hill
1 review RICHMOND HILL, ON
0/10

lawn care for furtilizer and weed control

I live in Richmond hill with big lot, 1.6 acre and evevry time i call Weed man , i get digffernt people > they cam epast year at my home but nevevr told us in advance when they coming and and evevry time I come home and see there is Invoice at the door> i get so many called from there differnt offices and they have no centralised system so that one francise owner will know that you are their exsisiting customer. You call their office to complain and you will get sales person t see you more. It sucks

Approximate cost of services:
$1,000.00
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Company Response

Hi Surinder, I am sorry to hear of your experience with Weed Man. If you can contact me on 416-269-8333 and ask for Steve Stronge, I will personally ensure you do not receive any further calls from Weed Man Scarborough.

R.Henry in Woodbridge
R.Henry in Woodbridge
1 review WOODBRIDGE, ON
1/10

lawn care services,

I was a customer with weedman for over 5 years. 3 years at my current property, and a couple years at my old house. I must say over the duration of their services I've seen almost no results. Last summer I spent endless hours on my hands and knees pulling out weeds! After switching providers , it was brought to my attention that I was paying for services I did not need. I am no where close to being a lawn expert, so I followed and took all recomendations made to me by the weedman representatives, with high hopes of achieving a healthy lawn. I was taken advantage of, my hard earned money was thrown down the drain on services that had little to no effect! I'm some what skeptical that they even did they services that I signed up for. At first I thought it was due to the chemical ban, and all the new regulations, but this year having switched to a dfferent provider I've been proven wrong. I must say that the string of bad reviews, always seem to be followed by tons of perfect scores. Another 'snake in the grass tatic' I guess! After dealing with weedman, I was turned off from lawn care providers, I felt they were all a scam, and that I was just wasting money. After viewing cbcs documentary, I realized that weedman have been notorious for their horrible practices, Canada wide.. .I would never recommend such a sneaky and unethical corporation to anyone. Having cancelled their services, I now recieve more calls than ever, weedman continue to throw "special promotions' my way in order to get my business back. Now that I've left weedman, my lawns in the best shape its ever been, and I wish I made the move years ago. A company that needs to publish fake reviews in order to win business, is not a company I would ever do business with. Goodbye weedman!

Approximate cost of services:
$300.00
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Company Response

Hi R, I am sorry to hear you were unhappy with your Weed Man service and as mentioned below, our Homestars accounts is something we have only recently started monitoring and I assure you all reviews are from genuine Weed Man customers. If you care to discuss your issues further, please call my office on 416-269-8333 and ask for Steve Stronge, Customer Service Manager

Sarah in Scarborough
Sarah in Scarborough
1 review Scarborough, ON
0/10

Weed and Lawn Care

Buyer beware!! Does it make sense that there are so many 0's which are quickly followed up by 10's. Come on Weedman....stop bs's reviews and start changing your business practices. Stop focusing on upping your ratings with fake reviews, change your policies/practices and EARN REAL 10's!!

I was a customer for YEARS. But every year the service has declined and my lawn is covered in weeds. I cancelled after the season last year but because they don't have "record of it" they are still charging me for this year. Ridiculous! I'm tired of calling to get the run around, told one thing and then get a bill for the exact opposite the next month. I'm not paying. Send me to a collection agency. I'll take that negative on my credit rating. Ha ha.

Read the reviews.

Approximate cost of services:
$0.00
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Company Response

Hi Sarah, I am sorry to hear you were unhappy with your Weed Man experience. I recommend any customers with issues to call me directly to discuss. As for our "fake ratings", our Homestars accounts was something we have only recently started monitoring and I assure you all reviews are from genuine Weed Man customers. Steve Strong - customer service manager - 416-269-8333.

Kathy in Bloor West Village
Kathy in Bloor West Village
7 reviews Toronto, ON
4/10

Backyard Weed Treatment

I took advantage of a recent group deal for Weed Man's services. I have a packyard the size of a postage stamp and I had so many dandelions. I would pull them up by the roots with my Fiskars weed tool, but they still kept coming back. Weed Man came once to treat the grass. They followed up with a call. I wouldn't have even known that they came had it not been for the little sign they left on my front yard saying they had put on a chemical treatment. I was told that the dandelions should have turned black and shrivelled up. They were still green. Weed Man came back and treated them again. They died and didn't grow back right away, but they do still grow back. Weed Man is relentless in trying to get people to sign up for a program for the whole season, but for a lawn my size, it's too expensive.

Approximate cost of services:
$39.00
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Company Response

Hi Kathy. Unfortunately, there is no solution to getting rid of weeds 100%, they will always grow back. We were offering huge discounts for customers upgrading to a full programme after purchasing one of our online deals. If you would like to discuss this further please give me a call on 416-269-8333 and ask for Steve Stronge.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weed Man

Let us AMAZE you. Weed Man is a network of locally owned and operated lawn care professionals providing environmentally responsible lawn care programs that help create the thick, healthy, beautiful and weed free lawn you have always imagined. For over 40 years, Weed Man's promise has always been the same: ...
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