An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I am writing regarding the excellent service I received from one of your staff last night by the name of Nicole Powers. Although Nicole insists that she was just doing her job, Nicole's shown extreme professional approach, she was very polite, informative and caring and took the time to listen to my questions and provide detailed and thorough explanation. Now a day's it is rare to come across such excellent customer service, I hope that you will recognize and reward such commendable service. I am certain she wilol be happy to know I felt great after talking to her as she left a very positive and professional impression within me as a customer. She is certainly a pleasure to talk to and is a great asset to the Weed Man team. She meet your logo of TRUST THE PROFESSIONALS.
- Approximate cost of services:
- $250.00
- Company Response
I do thank you for your kind words and taking the time to write this email. Once I received this kind email I forwarded it immediately to the sales Manager who made a point of addressing your positive words to Karen in front of the other staff members. Thank you for making a difference in one of our employee’s days.
Steve Stronge
Customer Service Manager