Weed Man

Lawn Maintenance
Toronto ON M1B 5N6
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37%

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Reviews for Weed Man

Average customer rating:
3.4 10 (287 reviews)

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Elaine from Scarborough
Elaine from Scarborough
1 review Scarborough, ON
0/10

Weed Man

I do not recommend the weedman. They conviced me to sign up for their program with a "guarantee". If they did not kill my weeds, I did not pay. Well, they did not kill my weeds. I complained over 10 times and still they did not kill my weeds and continued to try to collect on their bill. They also charged me for fertilizer treatments but only delivered half of them. In the end I agreed to pay for half the fertiliser bill, but not the weed bill. They refused, wanted the entire amount, and now they have sent my bill to a collection agency. My advice - do not believe them when they say "guaranteed or you do do not pay", or when they say they will kill your weeds. Their product does not work.

Approximate cost of services:
$315.00
2 of 2 people found this review helpful.
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Josh Singh from Brampton
Josh Singh from Brampton
1 review Brampton, ON
0/10

Lawn Care

Do not sign up with this company. It is a cash grab exercise. Just do a google seach on Weedman court case etc here in Canada and the US and you will read alot of horror stories. They don't do anything to your lawn and then when you refuse to pay they send your file to credit bureau canada and the CBC also know about this but do nothing about it and you have to spend money on a lawyer to get your name removed from the credit bureau agency. Weedman does not take you to court to get their money back, they just put your name on the credit list and you have to take them to court.
Weedman works on the principle that people would rather pay than pay a lawyer to write a letter which would cost more.
The sales people on the phone make money back promises so that they get their commision and you sign up and then all they want is money for sprinkling a few seeds on your grass, they don't even do a propert coverage spread. When you call to speak to anyone at the franchisee office it is always a junior clerk and the franchise head office in mississauga do not even return phone calls. PLEASE BE AWARE DON"T SIGN UP.

Approximate cost of services:
$150.00
What could this company do to improve their services?
provide a genuine service
Any advice to offer fellow homeowners facing a similar project?
Go with lawn Care
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enza from Scarborough
enza from Scarborough
2 reviews Scarborough, ON
0/10

very upset - Markham

Today I received a 10 day notification advising that I owed 473.94 in late payment charges for an issue that was resolved in 2009.
I hired weed man back in 2006/7 and prior and was happy with the results and paid for the service. Back in 2008 I don't know what happened, I hear they went green and the product they used wasn't applied properly, in any case my grass never looked worse, the weeds were out of control. In early 2009 I called with my concerns and dissatisfaction and I refused to pay for the service of 2008. During my numerous phone calls I was made to beleive this was resolved with upper management. Today after all these years I am receiving a bill for $695.95 of which $473.94 is for late payment. I called to resolve with Marchel who represented herself as the acting manager and person in charge. I noticed the bill showed I was being charged for two applications in May 2009 this was after I had already asked weed man not to continue service and that I was not willing to pay for the applications of 2008. I was willing to resolve this today with her and pay for the July 08 and Oct 08 fertilization but I refuse to pay for the weed control, she flat out refused and told me that I had to pay the full amount and that she would waive the late payment charge...this is a joke. If Steve reads this message I would appreciate a call back...I am extremely upset!

Approximate cost of services:
$695.94
1 of 1 people found this review helpful.
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Company Response

Please contact me as I would like to attempt to help and resolve this matter. The balance on this account was before I started working at this office but I will attempt to do what ever I can. I understand that you are willing to resolve this account now at a large discount, but after so many years removed from when we serviced your lawn to state that our company is a 0 or a joke in any industry is completely inappropriate.

Steve Stronge
Customer Service Manager

Valerie W.
Valerie W.
2 reviews Ottawa, ON
0/10

Grub control

1 - application was to my neighbors lawn, in error

2 - applied to our lawn, but, animals were digging up the grubs

3 - reapplied the application. Animals still digging up lawn

4 - reapplied again. Animals stilling digging up lawn.

5 - Monday. Was told by Weedman they will do nothing now until spring because it is too cold. Please tell the animals!

Weedman needs to review the product they are applying because this one obviously does not work.

Approximate cost of services:
$129.00
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Company Response

I understand your concerns but the animals digging, (raccoons,skunks) are a creature of habit and even if the grubs are gone they will still look for a food source that they were once able to find. Please call your local office and I know they will do everything they can to help their customer. I am unable to address your concerns any further as you are not serviced by my franchise and I do not have access to your account. I would ask that Homestars removes this review from my franchise's records.

Steve Stronge
Customer Service Manager
Weed Man Scarborough

NOT HAPPY AT ALL!!! from Scarborough
NOT HAPPY AT ALL!!! from Scarborough
1 review Scarborough, ON
0/10

Weed Control

I used Weedman Scarborough in 2009 to try to combat weeds. By 2010 the weeds had not only multiplied, but we had a herb overgrowth problem from the previous owner that was compounded due to fertization. We began the process of digging up large parts of the lawn to resod. When Weedman asked if I wanted the service again in 2011 I said no, we are in the process of re-landscaping. Despite this they kept showing up and leaving bills. I called several times to tell them to stop and that I would not be paying the invoice because I specifically declined the service. They finally stopped coming but then the reminder notices and phone calls started. I recounted the situation several times and asked to have a manager call me. No one ever did. I stopped answering their calls and ignored the bills. Now, I've received a notice from a collections agency that says if I don't pay they will report to Equifax and Transunion Bureau which may effect my credit rating. Caution to those considering WeedMan.There are many other options, recommend you pursue them!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

I would ask that you call my office so we can attempt to resolve your account concerns together from 2011.

Steve Stronge
Customer Service Manager

G Cook
G Cook
3 reviews Scarborough, ON
0/10

Weed control

I contracted weed man some time in July to get rid of the weeds from my lawn, the biggest mistake I did in this year. They sprayed weed control, there was not much effect on the weeds, while the grass started looking unhealthy. I called them after two weeks and complained about the 'no effect' on weeds. Weed man returned back after couple of weeks and sprayed the weed control again. All the broad leaf weeds died down and the grass colour turned to brown-green. I thought soon it will become normal, but nothing happened. In an attempt to bring the grass back to green, watered the lawn on alternate days. Nothing happened, other than hiking up the water bill by three folds.
Weed man followed their process very sincerely, spraying of third dose of weed control, slow release fertiliser, etc, etc.
I noticed that the grass became thin and there was no growth, colour permanently changed to shabby brown-green.
As part of their process, inspected the lawn and reported as, "thatch formed in the grass, so it need to be treated with aeration, thatch removal, etc, etc for an additional cost of over $200, no word about the sick looking grass.
Then, I decided to take the grass under my control..
Canadian Tire fertilizer and ‘Weed all’ helped me to retrieve the grass back to green.
In the mean time Weed Man started annoying me with numerous phone calls on their recommendation for aeration and thatch removal etc.
One day in October I called them and told, "Please do not make any visit to my Lawn"

Approximate cost of services:
$225.00
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Company Response

Please contact my office so we can look into your account in detail and resolve this concern together.

Upset client from Whitchurch-stouffville
Upset client from Whitchurch-stouffville
1 review Whitchurch-Stouffville, ON
0/10

Work done

They came to spray the lawns now there are more weeds growing. Also they left my gate open everything time they came. Constantly calling to UPSELL and I declined multiple times. Then on the last call they spoke to another person that answered my phone and NOT me!!!!!!!! Confirmed in the phone call that was recorded that it was not me and still came to do the work and now I am left to pay the bill for work that I did not authorized. My name is on the account and no one else's, therefore they should have spoken to me before doing anything on my yard.

Watch out for these people, anyone that answers your telephone can authorize work and you get stuck paying !!!!!!!!

Approximate cost of services:
$150.00
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Company Response

At no time will Weed Man add any additional services to at customers account without authorization. When we call or we always ask for Mrs. or Mr. ______ of the household to discuss any additional services that might be recommended. If someone at the household answers your phone and declares themselves the Mr. or Mrs. of the household and orders an additional service than that service when applied to your property should be paid for. I do apologize if we left your gate open as this is part of our company policy to respect our customers properties as if it was our own. Please call my office to resolve your concerns.

mike  from Grimsby
mike from Grimsby
1 review Grimsby, ON
0/10

I think WEED GROWTH

I own and manage a building and decided to try the full service. SAVE your money because I only got more weeds and less grass. They said I should have called about the weeds?? I said does your staff not see that a treatment is required? Also they asked if I watered; I have a sprinkler system, lol. What a joke and WASTE of money. Never again!

Approximate cost of services:
$1,400.00
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Company Response

I am dissappointed that you were not happy with the services we provided. Our tecnicians arrive on our customers property on the average about once a month. They will notice if there is a weed issue and will rush out your next scheduled weed control if needed. Please call my office to discuss these concerns. Please contact your local Weed Man office as I am sure they would like to resolve this matter as you are out of my territory .

Jill Babcock from Dartmouth
Jill Babcock from Dartmouth
1 review Dartmouth, NS
0/10

weed control

We had weed man come for a weed spray on the lawns. The result was very disheartening. It didn't kill off the weeds at all. The outer edges turned black, but the roots all stayed and thrived. I called the company and did receive a callback the first time which I missed. Returning the call right away I didn't hear back by email or phone. I sent pictures of the yard to ask what should I do as the weeds didn't go down at all. I was under the impression more than the outer edges would die off. They needed to call back to explain my results to me. Now we've been told it takes a good 3 years to have it be successful. That's not what I was told in the beginning. We were definitely told all the weeds wouldn't be gone, but most would die off, and when they're ready to come back at the end of the summer, a second spray happens to help prep for the next year. 4 months later, still no return calls though I was contacting them and letting them know I maybe would pay half, as a truck did come to the house to spray, but certainly not the whole amount. After continual attempts and several 'urgent' letters from them which I called about instantly, they sent it to collections. It took 2 very angry phone calls at this time to get someone to reach me. When Kevin did call back, he said he didn't want to do "he said, she said", which made me feel more upset as a customer. He was only agreeable to me paying the half, which I did, though don't necessarily think the company deserves it. As a note to the company. When they say they're really busy and that's why they can't get someone in charge to call for months when a customer is upset, that's very bad customer service. This could have been fixed easily, I have no desire to have anything to do with them ever again. If you choose them, ask a lot of questions about realistic results, and the length of time before weeds will be under control.

Approximate cost of services:
$89.00
1 of 1 people found this review helpful.
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Company Response

I am unable to repsond to this concern as it is out of my area plesae refer to your weed man location to resolve these concerns.

Michael from Scarborough
Michael from Scarborough
2 reviews Scarborough, ON
0/10

2012 Lawn Care

After many phone calls and promises by the customer sales agent I decided to give them a try. They started their services with no problems but I can honestly say that I have more weeds and crab grass mixed into my lawn now, then ever. That combined with the constant harassing up-sell phone calls. I'll go back to doing my lawn myself and save my money. As far as I'm concerned there was no value provided for the price I paid.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Stop with the harassing constant phone calls looking to up-sell services and such.
Any advice to offer fellow homeowners facing a similar project?
Don't believe the phone sales representative, they promise the world on the phone, then when they start to record the conversation they never include the mentioned 100% money back guarantee.
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Company Response

The only way to prevent weeds is to have a thick lawn. All weed controls have always been a contact treatment and always will be. When weeds grow and they always will we spray them and they should turn black and die, if they don't or come back to life please let us know and we will reapply the product at no charge. Crabgrass is a separate treatment and can only be applied in April as a perventative treatment and there is no longer a treatment that kills crabgrass once it grows. I am unable to look up your account information but I would assume that it was not included in your program as it is very expensive and a service we don't want to upsell our cusotmers on as we don't know if you will need it until it grows in July. Once we know it has become an issue we would recommend it for the following spring. Please call my office to go over this in more detail please.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weed Man

Let us AMAZE you. Weed Man is a network of locally owned and operated lawn care professionals providing environmentally responsible lawn care programs that help create the thick, healthy, beautiful and weed free lawn you have always imagined. For over 40 years, Weed Man's promise has always been the same: ...
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