They came to spray the lawns now there are more weeds growing. Also they left my gate open everything time they came. Constantly calling to UPSELL and I declined multiple times. Then on the last call they spoke to another person that answered my phone and NOT me!!!!!!!! Confirmed in the phone call that was recorded that it was not me and still came to do the work and now I am left to pay the bill for work that I did not authorized. My name is on the account and no one else's, therefore they should have spoken to me before doing anything on my yard. Watch out for these people, anyone that answers your telephone can authorize work and you get stuck paying !!!!!!!!
- Approximate cost of services:
- $150.00
- Company Response
At no time will Weed Man add any additional services to at customers account without authorization. When we call or we always ask for Mrs. or Mr. ______ of the household to discuss any additional services that might be recommended. If someone at the household answers your phone and declares themselves the Mr. or Mrs. of the household and orders an additional service than that service when applied to your property should be paid for. I do apologize if we left your gate open as this is part of our company policy to respect our customers properties as if it was our own. Please call my office to resolve your concerns.