Visic Brothers Heating & Air Conditioning Ltd

We were very pleased with the service and installation of our Lennox XC14 air conditioner. Visic were accommodating with my request to remove the old unit a few days prior to installation so I could prepare the site. Nic and Atif completed the installation. They were on time, professional, helpful and answered my questions. Very positive experience!

We have had our furnace and air conditioning inspected annually for a number of years by Visic Bros. Marko from Visic Bros. did the work and was always very efficient as well as coming out very quickly for an A/C repair during a hot day last summer. In May 2014 we contacted a number of contractors to provide a quote for a new furnace, air conditioner and a gas operated home generator. All except Visic Bros. would only supply quotations on the furnace and A/C. Angelo Visic came to our house and gave us a quote for all three units - a very fair price in comparison to the other quotes we received. He was very straightforward in explaining what we really needed and quoted a top quality brand name furnace and air conditioner as well as arranging for the generator installation. Visic Bros coordinated the whole installation and arrived promptly in the morning at the agreed upon time. The job was completed quickly and thoroughly tested. They also took great care of our house during the installations and following the work they did a good job of cleaning up the work area. Not only was the work completed in a timely manner, but the quality of work was exceptional. Angelo and his brother came by at separate times during the installation just to make sure things were going well. John and Kyle were efficient, knowledgeable and thorough, leaving us very confident of the finished work. We are very happy with the work completed and would not hesitate to recommend Visic Brothers company.

Last week our old furnace started acting up and we decided to replace it with a new one before it stops working altogether. We got two quotes but we were not quite confident that we will be getting the most suitable furnace. So on Friday I called Visic Bros to see what they have to offer, and next morning Angelo Visic came to our house. After a brief inspection of our existing heating system Angelo explained what has to be done and gave us quotes for two different Lennox furnaces. He also confirmed that they can have the new furnace installed on Tuesday, and we decided to give them the job.
We opted for Visic Bros primarily because it was obvious that Angelo was in the business for a long time and was taking great pride in the work his company does. The fact that their cost was slightly lower than the other quotes made it an even easier decision for us.
As promised, on Tuesday morning Angelo’s son John and another technician showed up and started working. Due to the nature of the new high-efficiency furnace they had to put a new liner in the chimney, install new intake and exhaust pipes and make a new plenum. This required a fair bit of work on the roof, around the house and in the basement, but after they were done there was absolutely no mess in the house. The new furnace worked exactly as Angelo described it. He even came the next day to inspect the work done and at the same time gave us all the related paperwork.
It was a pleasure dealing with all members of the Visic team and we would highly recommend them to anyone who needs this type of work done.

Annual maintenance inspection early Sept revealed an extensive problem with our 15 yr boiler. We decided to replace rather than repair. A costly 'High Efficiency' model was recommended by our heating co. - a recommendation fraught with confusion + unanswered questions. Called the Visic Bros for 2nd opinion.
After careful inspection of heating system, Angelo Visic stated that in his professional opinion a less costly model would do the job nicely - high efficiency model not necessary.TSSA codes were cited to back up his recommendations. Also, the Visic Bros. would be able to provide in the coming years, annual inspection service on our chimney, boiler and water heater, at a very reasonable cost. We were convinced.
The Visic Bros. completed the boiler installation 2 days later without complications, + in a timely manner. Questions were answered, concerns addressed. House protected with drop sheets. At job completion entire heating system was tested. Cleanup was thorough + meticulous.
We would highly recommend the Visic Bros. Customer service is outstanding. Technical questions answered promptly by qualified individuals. Evident that the Visic Bros.is a firm that prides itself on excellence. People working here are reliable, competent, professional + courteous. An efficient + closely knit team.
It was an absolute pleasure to do business with the Visic Bros.
Many thanks for a job well done!

Called Visic Brothers because I was having problems with my boiler. I have a maintenance plan with a major company and I wasn't happy with the service/course of action they offered. My option was to purchase a new boiler--my boiler is only 6 yrs old, and I believed the problem to be a minor repair.
Marko was in the following day and patiently listened to what I had to say about the initial assessment by the other company. He assessed the problem, fixed it, and then ran some tests to ensure the system was running safely (no carbon monoxide leakage; everything running smoothly). Marko also took the time to suggest some ways to run the system efficiently and safely. He looked for proper ventilation of the boiler room, and for carbon monoxide alarms--the simple things that can save lives, but some of us seem to overlook sometimes.

Thanks again, Marko for your help and professionalism. I confidently refer you to family and friends.

Joseph and Mary
West Toronto

My wife and I just purchased a new home in the high park area of Toronto and we needed to install a complete new heating/air conditioning system. We found Visic Bros. to be very helpful and extremely professional in recommending the best possible energy saving unit for our home. The service was excellent and the install was done in a timely fashion with good quality craftmanship. I highly recommend them to anybody looking for heating/air conditioning installs.

In February 2012, I contacted Visic Brothers to provide a quote for a new furnace and air conditioner. Angelo Visic came to my house and gave me a quote - a very fair price in comparison to the other quotes I received. He was very honest in what I really needed and provided me top quality brand name furnace and air conditioner. John, my installer, arrived on the morning of the installation as to the agreed upon time. He completed the job in a timely fashion. Following the work, he did a great job of cleaning up the work area. Not only was the work completed in a timely manner, but the quality of work was exceptional. I am very happy with the work completed and would recommend Visic Brothers to all my family and friends.

Our ductless unit was leaking inside the house and all of the companies, including the one we bought the unit from, made the job seem much bigger and more costly than what it was. Visic Brothers listened to what I had to say and asked appropriate questions to better understand what was going on. They advised of the different scenarios that could be causing the issue and that most of them were relatively inexpensive solutions. Marco came to our house, did a couple of tests and advised exactly what the issue was. He temporarily fixed the leak and a technician came out shortly after to completely resolve. Their professionalism and expertise made us feel at ease and was greatly appreciated, I would have absolutely no issues recommending Visic Brothers to my friends and family.

Very happy with Visic, they performed several gas piping projects and a natural gas fireplace conversion. They came back to correct a problem I had promptly. Very knowledgeable, quality work.