Two Small Men With Big Hearts

Moving & Storage
Toronto ON M5H 2N2
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HomeStars
Moving & Storage
Two Small Men With Big Hearts
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79%

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Reviews for Two Small Men With Big Hearts

Average customer rating:
7.9 10 (181 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Extremely efficient !!!!!

We called two small men with big hearts moving company at the last minute mid week and we're lucky enough they had a truck to do the move . The two men that came were punctual extremely efficient they moved quickly and were extremely careful with all of the contents . They barely stopped to drink water and did not want to stop for lunch when we offered to order them something to eat . Did I mention it was one of the hottest days of the year ?These men worked like machines ! We were very impressed and grateful that we chose their company to do the move . I don't think anyone could have done it better !

Approximate cost of services:
$900.00
0 of 1 people found this review helpful.
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Company Response

Thank you kindly for your encouraging review. We were very happy to help you during your move. I will forward this review to all of our offices since I'm not sure which office did your move. We look forward to helping you in the future if you decide to move again. Thank you again for taking the time to give our men a pat on the back.

Deb M in London
Deb M in London
1 review London, ON
10/10

Movers

The company and 3 gentlemen who assisted with this move were great. The move required some special considerations and they made everything work perfectly. I would highly recommend them again.

Approximate cost of services:
$750.00
0 of 1 people found this review helpful.
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Company Response

Thank you Deb for your kind words. I will make sure the London office see's your recommendation. We look forward to helping you with future moves.

Karl in Collingwood
Karl in Collingwood
4 reviews Mississauga, ON
0/10

Moving

Arrived 1 hour late saying truck battery died. 3 young guys just over 20. Worked hard during the hot summer day. However, I have to say
they are not very professional. Scratches on the wall and railing. Hit
the stones when they backed up the truck. No covering of the carpet made it very dirty. Damaged some furnitures I had to throw them away. Told me an hour lunch. Ended up 1.5 hours. When they put the furnitures in the storage I rent, one guy was pushing the leather couch against the concert floor, I can just hope nothing damaged when I eventually move to the new house in August. Not recommended. Find someone else

Approximate cost of services:
$1,500.00
1 of 2 people found this review helpful.
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Company Response

I have found the office that did your move for you. The truck did have battery issues on June 26th (the day of your move) and the driver phoned you to let you know about the delay so you would not be sitting around waiting for the truck. You indicated there was no problem because there was no elevator being used so time was not an issue.
At no time between the day of your move and the date you made this review did you contact the office to complain about the move and the damages. It is difficult to remedy a situation when we are not made aware of it.
All of our trucks have a GPS tracking system on them and the owner of the office that did your move has checked the times on your move and they did in fact take a lunch break, however the time that they were eating was not on your bill. The GPS shows that the truck took 52 minutes and 22 seconds to go from your residence to the destination and it takes approximately 25 to 30 minutes to go from point a to point b. They did not charge you for the half hour they took to eat and relax.
In regards to the claim of damages, please contact the office that did your move and they will take care of the claim for you based on your insurance coverage.
We would like to make this right for you.
We look forward to hearing from you.
Barb

Tammy in Ajax
Tammy in Ajax
2 reviews Ajax, ON
10/10

Smooth move

Wow, what can I say, I found this company by fluke after I cancelled Two Men and a Truck last minute. These guys were awesome. Not only did they fit me in last minute when I was in a bind, but the service was great. Three guys showed up on time the morning of and were anxious to get to work. They moved all of my stuff out within 3 hours, and finished altogether in 7 hours. It was a hard move, and they worked hard and efficiently to get it done. Kudos to Dwayne and his crew for providing fast and friendly service. I'd definitely use them again.

Approximate cost of services:
$1,400.00
2 of 3 people found this review helpful.
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Company Response

Thank you so much for your kind words Tammy. We look forward to helping you in any future moving projects you come up with.

Private User
Private User
Private User reviews London, ON
10/10

Moving Day

We had an amazing experience with this company. They treated us (and our furniture) with amazing respect. Our whole move in day was so successful and we enjoyed the entire experience. The movers that we had were so friendly and understanding.

10/10 would recommend, we will definitely be using this company again!

Approximate cost of services:
$788.18
1 of 2 people found this review helpful.
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Company Response

Thank you so very much for your kind words. We look forward to helping you in the future if you have any moving needs.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Moving Company

Now that I am partially settled in my new home, I wanted to let you know how
> pleased I was with your company and especially the two professional movers
> from London, Ontario that I had on April 19th. They did a great job quickly
> and with care and very professionally!!! Please pass along my thanks and
> appreciation for their hard work. I couldn't have done it without them.
>

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for letting us know how your move went, and for your kind words. Please feel free to contact us for any future moves, we would be more than happy to help you. I will make sure that the London office sees your letter.

Private User
Private User
Private User reviews London, ON
10/10

Moving two people into a retirement home.

We are in London, Ontario. We had a "moving" experience with Brandon and Jesse who moved my parents into their retirement home today. They were polite, helpful, professional, careful and funny. I would recommend both the Two Small Men company and in particular — these two small men and their very big hearts to everyone. Thank you!

Approximate cost of services:
$300.00
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Company Response

Thank you so very much for your kind words. We appreciate hearing from all of our customers.

pbeauregard from Ottawa
pbeauregard from Ottawa
1 review Ottawa, ON
9/10

Moving

Before the move customer service was very friendly. Day of the move they called me to let me know they were on the way. They showed up on time. They were super friendly and did a great job! I would recommend their services again. Thanks!!

Approximate cost of services:
$850.00
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Company Response

Thank you so much for your kind words. We are very happy to hear that you had a great experience, and look forward to helping you in the future.

Dylan Robert Gannon from Brant County
Dylan Robert Gannon from Brant County
1 review Brant, ON
10/10

Movers

We had a an outstanding experience with Two Small Men With Big Hearts!

I have to admit, I was a little nervous reading some of the reviews, but this was by far the best moving company experience we have ever had, and we have had a few including some of the very expensive big boys...

Tanner, Dennis and Corey were our guys. They were courteous, quick, careful and efficient. They offered to set up furniture and help us unload our storage unit. They were great when we had a delay with our lawyer getting the keys. No problem, they started unloading the truck to be ready for when the keys arrived. I cannot say enough good things about these guys.

Don't let the negative reviews turn you away from these guys. Those things may have happened but they were in the past and they are a different company now, and customer service is definitely king!

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for taking the time to write the review. I will make sure that Tanner, Dennis and Corey see the review. A pat on the back is always appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Two Small Men With Big Hearts

Two Small Men With Big Hearts Moving is one of Canada's largest network of independent moving companies . Our goal is to provide a top level of moving service anywhere in Canada at a competitive price. This will ensure stable, steady growth and make us a force in the future. We offer local and long distance moving services for homes, apartments & offices within Canada.

Kingston movers ray@moving.ca 613-549-1888 or 613-968-9097
Oshawa movers (Durham region) toronto@moving.ca 905-665-6404
Greater Toronto movers toronto@moving.ca 416-663-6300
York Region movers toronto@moving.ca 905-761-7488
Barrie movers toronto@moving.ca 905-841-9210 or 705-722-9970
Mississauga movers sam@moving.ca 905-272-9310
Kitchener Waterloo movers danmayo@moving.ca 519-748-1117
Hamilton movers (Burlington) kyle@moving.ca 905-524-3278
London movers danmayo@moving.ca 519-666-3600

Some services that we provide are, local moving, Long Haul, long distance moving, National and International Moving for Residential, Office and Commercial Moves.

CATEGORIES
Moving & Storage
PRODUCTS
Packing Services available.
SERVICES
Local moving, Long distance moving, National and International Moving for Residential, Office and Commercial Moves.
WEBSITE
http://www.moving.ca
YEAR ESTABLISHED
32
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, Mastercard, Cash, Etransfer
MEMBERSHIPS
BBB, Consumers Choice Award
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Please call for a free estimate.
BONDED
Yes
WRITTEN CONTRACT
Yes
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