The worst customer service ever,,,their GOAL is " I dont care about the customer"...I bought five piece appliances from them, there is a missing part in the range and the burners are not working well...I called and e-mailed them 6-10 times in a period of 3 months, and NO REPLY at all.
When I talked to the person in charge, and try to find out why she has been ignoring my e-mails, messages and telephone calls...you get brused off and no professional reply at all.
One day I got hold of a person, she set me for a service call, I stayed at home 4 hrs waiting, no one showed up, I called again and the reply was: Sorry, we should have called you earlier, they called and cancelled your appointment early in the morning.....she thinks it was a miscommunication to call me and inform me...WHAT?
I am planning to call the manager tomorrow, but not expecting alot....
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- Approximate cost of services:
- $0.00
- Company Response
Hi Maya,
We apologize that you had to go through this, and are uncertain who it is/was that you were trying to reach. If you stil are having concerns or service related issues do email us at customerservice@tasco.net or you can contact us at 416 642 5600.