Last November we bought 4 stainless steel appliance from Tasco (a side by side fridge, a stove, a dishwasher and a microwave/hood). They were very enthusiastic to help us find what we wanted. BUT once we bought our appliances and had them delivered, we had to wait for almost 3 weeks to have them installed in the finished kitchen and we found out that there were a couple of things wrong with the fridge; screws missing from door handles, the surface of the doors didn't get all clean and shinny as they should be they were dull, and the name tag on the door was bended. I called them like 6-7 times and left messages with the salesman and the manger. Nobody got back to me and when I finally talked to the salesman he promised to talk to his manager, and never got back to me and finally they said that they can not help me!!! they sent me a defected fridge and I payed around $4000 for that bad fridge! What would you call this way of doing business?
- Approximate cost of services:
- $0.00
- Company Response
Hi Shadi,
We are sorry that you had to go through this with your brand new purchase. If you still need assistance please contact our customer service department and please identify yourself as homestar commenter at 416 642 5600 or customerservice@tasco.net.