Smart Roofing Inc.

In the summer of 2008, I couldn't get ANYONE over to fix my leaking roof. SMART Roofing returned my phone calls promptly, provided a quick estimate and best of all showed up when they said they would. They even called before they dropped off the supplies because one of the cars was in the driveway and they were concerned they might block it in. I have no hesitation in recommending them.

We needed all new eaves and downspout and the facia was badly stained by overflow from the old eaves. Also the drainage scheme needed to be improved. Scott answered all my questions and set up the installation which was executed exactly as planned. The crew did a beautiful job. Overall, a great experience for us.

Following a very unsuccessful effort by a local roofer in Cambridge we turned to SMART who had done our roof in Oakville 8 years ago. This June Jerry and the team responded to provide us with a premium quality roof, flashing and vinyl siding job. All the problems of the local experience were fixed in a professional, responsible and neat style. The team of SMART workers are A1 and we will recommend them without reservation! Thanks again Jerry

When they came to do the estimate, everything was well explained. They came exactly when they were goint to come...on time...large team that completed the entire job in ONE day!
Efficient, timely, professional, exceptional clean up, predictable, GREAT!...looking forward to using them for our eavestrough replacement too!

Bob from the Oakville office provided a helpful, informative estimate and identified ventilation issues that we needed to address. As we had an active leak, he arranged for the job to begin right away. The job was complete within 3 days and the courteous professional crew left the yard very clean and tidy. The need for decking replacement increased the cost by about $500, but the workers showed me the decking and gave me the choice before proceeding. We are pleased with the improved ventilation and the look of the Certainteed 40 year shingles. I would recommend this company to others.

We experienced roof damage from winter storms, and called severasl roofing contractors for quotes to repair. Several cam, several did not reply, some would charge for quote. Jerry from SMART roofing was prompt to respond, gave us a quote which was competitive with the others and we choose SMART to replace the roof.
They were very professional, quick and attentive to detail. We have extensive gardens around and close to the house, and were worried regarding damage from the roofing process. Extreme care was taken and not one leaf was damaged! Well done!
SMART used extensive draping to protect windows and landscaping. They also cleaned up each day to leave the site safe and useable for our family. At the end of the work, they did a final cleanup, and we would not have known there was reroofing done as they left it in pristine condition. Jerry followed up during and after the work was done to ensure we were satisfied.
I would highly recommend this company- they are obviously converned regarding customer satisfaction and take pride in doing professional work.

I called 10 roofing companies, 5 returned my call and 4 came out to do an estimate, with one coming when I wasn't home. Smart Roofing was the only company who followed through from initial contact to follow-up on the quote to providing color samples and final booking of the work. Scott and his team were exceptional!! The crew arrived on time, reviewed the work to be done, dismantled the old eavestrouph with such care, so not to damage flowerbeds. My project required some creative workmanship and this team did not let me down. From the extra caulking in the corners, to spray painting the screws to match the eaves color, were just a few of the minor details done that showed me the quality of their workmanship. Scott came to check the progress of the project and to ensure I was pleased with the work being done. This crew was a pleasure to have and cleaned-up beyond my expectations. Smart Roofing has restored my faith in contractors and I would not, and have not, hesitated to recommend them to others! I shopped around and found the "best"

As a perfectionist, I have never given a contractor 10 out of 10 before. But anything lees than 10 is unfair to Smart Roofing Inc. based on my recent, pleasant experience with them.

Since last summer when high wind blew off a few shingle tabs from my roof, I was wondering if reroofing should be done. I called a number of contractors picked from their ads in late May. Jerry at Smart Roofing was the second contractor to call me back. Before his first visit, he called me to ask if it was raining in my area. Since it was, he postponed to the next day. He showed up on time and went to the roof to investigate, which the first contractor didn’t do (and then I understood why Jerry rescheduled the visit). Jerry’s enthusiasm impressed me immediately. You could see his proud in his company and their work when you heard him referring the houses they had reroofed as “my houses”. I could tell that he was not acting. He showed me the problems on my roof and I was quickly convinced to use their service without seeking more quotes. To help me choose the color, he drove me to see some of “his” houses (over a dozen just in my neighborhood alone) and left a sample collection of all available colors for me to discuss with my family.

His visit was on a Friday, and the 5-member crew showed up the following Thursday to do the job. I stayed home to observe their processes from time to time. First, I gave them very high mark for their safety awareness considering the steep slope of my roof. Second, I was convinced that they did not cut corners. When a worker was nailing down a new plywood but could not reach the upper corner by a few inches from his temporary platform, he climbed up the rope (2 meters away) just to hammer in the last nail. Third, every crew member was experienced, professional, hard working and courteous. A neighbor who had experience in the roofing business later told me that he was impressed by the good job Smart Roofing crew did with my roof.

The crew completed the work after it got quite dark, which made me a little concerned that some details might have been unintentionally missed. So when Jerry showed up next day, I asked him to have the crew double check the roof in daylight. But I still wrote Jerry the check for the balance. In the meanwhile we had light rain that raised a few concerns, including water dripping from eaves trough. I emailed Jerry about my concerns on Tuesday and noticed that my check was already cashed. How many times have we seen the contractors changing attitude after they received the payment? Not Smart Roofing Inc.! The entire crew showed up on Thursday evening after Jerry left a message in my voice mailbox in advance. The crew checked the shingles and found nothing wrong. But they did not stop there; instead they borrowed the garden hose to find the root cause. It turned out to be a hole in the gutter. They then used caulking to seal the hole. The crew spent a good half an hour to address all my concerns which, in hindsight, might have been pre-existing conditions. I really appreciate and value their prompt response and a fantastic job!

Smart Roofing charged more than the first contractor’s quote, but I am extremely happy for my choice knowing that I have a perfect roof, and that the 10-year workmanship warranty is not on paper only!

We needed to replace our 22 years old roof. We got a few quotes from a few companies, some we found on Homestars, some from referrals from friends.
I had experience with people in the home renovation industry and I knew that no matter how careful one is, the experience can be painful.
Jerry was great. Knowledgeable, not pushy, he gave me options and a good price. We also decided to replace the gutters and I am glad we did, they did a nice work on that too.
All in all, everything went smooth and with no surprises.

Thanks!

Our eavestroughs needed replacement, and after getting a few other quotes a friend told me about Homestars.com. I found Smart Roofing and read their stellar reviews so I chose them. Their quote was less than the others that I received. They measured up the house, met with us, and came out and did the work in the time frame we requested. They actually added more footage of eavestrough while they were doing the job in order to improve on the original plan, at no extra charge. This is a company that obviously takes pride in a job well done. They left no mess, nothing out of place, we almost didn't notice that the work had even been done. Really impressive.