Our kitchen countertop was Caesarstone and the finished product is stunning, however from the moment the installers from Prostone arrived things went badly. They chipped the edge of the counter when installing and had to return to repair and "buff" the chip out - this took days of requests and pleading. Then, when the counter continued to chip on the edge they refused to return, I had to contact CIOT directly and have them send their own technician who rounded the "too square" edge of the counter - a counter that the Prostone salesman had insisted would be durable, despite it's sharper edge. Finally, Prostone refused to come back when the amalgam in the single seam in the countertop disintegrate and it took days of arguing and accepting the abuse of "Girish" before they sent someone to fix it. I would have sourced another product had they insisted that the sharper edge was not durable - and I would NEVER have done business with them had I anticipated the utter lack of respect, service and courtesy.
- Approximate cost of services:
- $4,000.00