Priority Plumbing

Plumbing
Toronto ON M6P 3S7
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Priority Plumbing
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91%

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Reviews for Priority Plumbing

Average customer rating:
9.3 10 (779 reviews)

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Ski Dad in East york
Ski Dad in East york
1 review East York, ON
0/10

Sink hook up

They initially quoted me at $1,800 to hook up my sink that was already dropped in the counter top. I told them no and they dropped their price to half. Only took them 1.5 hours to finish. Afterwards, the drain trap leaked and the faucet was loose.

This company is very unethical to charge so much. I will never call them again. From now on I will stay away from franchise plumbers and go with independent contractors.

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

I must say, I am surprised to hear that giving you a GREAT deal is the cause of your dis satisfaction. Most people would be happy to receive such a low price. The initial quote was for $1,300, NOT $1,800. We knocked off $400, because we did not have another call to go to. We chose to lower our price and keep our man working, rather than sending him home with no job. You just got lucky because it was an unusually slow day. I explained the price before we started and you agreed. Furthermore, when we cam back to solve the leak, there was no leak and the faucet that you supplied was defective. In the end there was no problem with our work. You fiance was extremely Happy with us when I called to follow up with her and she said that you would revise the review. I guess that you only write when you are upset. It is unfair to call us incompetent and unethical, when we came back to fix a problem that was not our fault, you were given the price up front and this job was not an emergency, and your Fiance is very pleased with our services.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Lauren in Etobicoke
Lauren in Etobicoke
1 review Etobicoke, ON
7/10

New toilet

The service was quick and efficient. Our toilet was older than we thought it was when we first moved into our home. After about 7 years living in our home, our toilet began having difficulty flushing, we called for help and it was a good decision.

Approximate cost of services:
$600.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Marc L in Toronto
Marc L in Toronto
1 review Toronto, ON
10/10

New shower taps

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I called Priority Plumbing this morning because my shower would not turn off.
Greg arrived within 2 hours of my call and was very courteous and professional.
He was honest and explained that the cartridge could be replaced, but since it was so old and corroded, I opted to replace it. He had a selection to choose from and over all I am very impressed with his professionalism. Within a few hours, my shower was fixed. Thank you, Greg and Priority Plumbing.

Approximate cost of services:
$1,400.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Elaine in D.T. Toronto
Elaine in D.T. Toronto
2 reviews North York, ON
10/10

Main Water Line Broken and Leaking

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I called Priority Plumbing yesterday because I discovered my main shut of valve in the basement was leaking. Greg arrived on time and was very courteous and professional. He explained that due to the age of the valve that he would have to replace it. Since the city cooperated and managed to turn off the water the same day, I had my main shut off replaced within 3 hours.
I would recommend Priority Plumbing and Greg to anyone who experiences Plumbing issues big or small.

Approximate cost of services:
$600.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Mary K. in North York
Mary K. in North York
2 reviews North York, ON
10/10

Emergency No Water In The House

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I called Priority Plumbing this morning, because I woke up to discover I had no water in the house. Steven arrived within the appointed time and was very friendly and professional. Within an hour I had running water again.
I even signed up for their Service Partner Plan, which entitles me to, among other things, front of the line service should this ever happen again.
Thank you, Steven and Priority Plumbing.

Approximate cost of services:
$700.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Penny in Davisville
Penny in Davisville
2 reviews North York, ON
10/10

Plugged Bathroom Sink and Toilet Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I called Priority Plumbing today because my bathroom sink wasn’t draining properly. Mike arrived and was very polite. He quickly discovered wads of hair in the piping. After snaking the drain, it now drains fine. He was professional enough to ask me questions about my plumbing that reminded me of another issue with the downstairs toilet, so I had him fix that two. He was very helpful, kind and professional. I recommend Priority Plumbing to anyone who needs an honest and reliable Plumber.

Approximate cost of services:
$600.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Rob Musselman in Toronto
Rob Musselman in Toronto
2 reviews Toronto, ON
9/10

unclog bathroom drain and tighten kitchen fawcet

Michael was on time, very courteous, efficient, clear, and personable. He gave me three different options and his recommendation on what would be best given the circumstances. He gave me the price up front, fixed the problem, and kept to the price in the end. I would recommend Priority Plumming. Their service is excellent from the first phone call to the final follow-up call to ask about your satisfaction of the job.

Approximate cost of services:
$300.00
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Company Response

Thank you for sharing your experience with our niegbors. We appreciate your business and for trusting us in your home. Sincerely, Austin Tsakopoulos - President.

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Steven T in Etobicoke
Steven T in Etobicoke
2 reviews ,
10/10

Brought Plumbing Up to Par

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just purchased a new home and wanted to have the plumbing checked out, to avoid any surprises. I had used Priority before in my previous home so I called them again. We discovered several issues with the plumbing system that needed to be addressed, particularily the lead water intake pipe for the house. By the next day they had completed the work. they left the work site spotless as usual. Once again I am a very happy customer and will continue to use Priority but hope I don't have to.

Approximate cost of services:
$3,000.00
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Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

P&H -Toronto
P&H -Toronto
11 reviews Toronto, ON
10/10

Installation of new sewer and water service

We had blockages in our sewer system due to the roots from the trees penetrating the old clay pipes and had lead pipes for our water service, which our neighbours did as well. When they decided to repair theirs, we did as well and used Priority Plumbing to get the job done. Mike and his crew not only explained exactly what the problem was, but what they were doing to fix it at each step of the way. We had no surprises about the work, and the price was exactly what they quoted us. The best part is, that the cleanup was fantastic, and everything was put back in the front yard (less the plants, which I had time to remove) exactly the way it was. Mike and the team were friendly, professional and did a fantastic job! So good in fact, that they will be starting on replacing the clay pipes in our basement! They are highly recommended!

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
There is a rebate from the City of Toronto up to $2000/household. Mike explained the steps to get the grant and assisted in getting the information for the form. It was greatly appreciated.
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Company Response

Thank you for sharing your experience with our neighbors in Toronto. We are very thankful for trusting us with your project and allowing us the opportunity to serve you. We try to make all of our customers happy and hearing about it is the greatest reward we can receive. Thank you for choosing Priority Plumbing. Sincerely - Austin Tsakopoulos - President
Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

mlee.toronto
mlee.toronto
1 review Toronto, ON
8/10

Toilet Repair

Prompt service, and very honest about what was needed and offered options and different price points. They come when they say they will and do not overcharge for services. The service person also cleaned up his mess.

Approximate cost of services:
$500.00
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Company Response

Thank you for choosing priority Plumbing. One of my favorite of benefits we offer is that we always clean up our mess as clean or cleaner than we found your home. I guess that's because my biggest complaint when ever service guys have come to my house, is that they don't put down work mats under their tools and don't clean up their mess. O.K. they don't wear shoe covers, aren't polite, don't fix it right, and don't show up on time either, but that's besides the point. We truly appreciate you as our customer and will continue working towards service excellence. Sincerely, Austin Tsakopoulos - President.
Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing and Drain Services
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.