They initially quoted me at $1,800 to hook up my sink that was already dropped in the counter top. I told them no and they dropped their price to half. Only took them 1.5 hours to finish. Afterwards, the drain trap leaked and the faucet was loose. This company is very unethical to charge so much. I will never call them again. From now on I will stay away from franchise plumbers and go with independent contractors.
- Approximate cost of services:
- $900.00
- Company Response
I must say, I am surprised to hear that giving you a GREAT deal is the cause of your dis satisfaction. Most people would be happy to receive such a low price. The initial quote was for $1,300, NOT $1,800. We knocked off $400, because we did not have another call to go to. We chose to lower our price and keep our man working, rather than sending him home with no job. You just got lucky because it was an unusually slow day. I explained the price before we started and you agreed. Furthermore, when we cam back to solve the leak, there was no leak and the faucet that you supplied was defective. In the end there was no problem with our work. You fiance was extremely Happy with us when I called to follow up with her and she said that you would revise the review. I guess that you only write when you are upset. It is unfair to call us incompetent and unethical, when we came back to fix a problem that was not our fault, you were given the price up front and this job was not an emergency, and your Fiance is very pleased with our services.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662