During a furnace component leak in January 2014, during a cold snap and right after the ice storm, my usual plumbing company was too busy to service the call, but indicated the repair was urgent. Luckily, Priority Plumbing answered their phone with a live service rep, and put me in their service queue. I was shocked to see Greg arrive within a few hours after being told it may be a day or more - he even called just prior to arriving.
Greg immediately diagnosed the problem, patiently explained the solution and pricing. He went to work quickly draining the large old furnace and installed the new part. He was thorough, professional, and took care to thoroughly test all the components of the heating system to ensure the new part and post-install procedures worked. He even looked at some unrelated issues in the building and provided helpful suggestions. He was polite, highly experienced with older boilers, thorough, and knowledgable. Priority's excellent service meant only a minor disruption in heat servicing 11 units in subzero weather which the tenants didn't even notice.
Very pleased with the excellent service - and quick response during a very high demand period.
- Approximate cost of services:
- $1,700.00
- Company Response
, Thank you for sharing your experience with our company. We really appreciate the kind words and it was our pleasure to serve you. Sincerely, Austin Tsakopoulos - Owner.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662