JH from Etobicoke

John came highly recommended by my building's owner. He returned my call and emails very promptly, and arrived on time with a fast appointment- despite driving across the city in rushhour traffic. A badly jammed lock was no match for John's skill - and within a few minutes had a new lock installed with extra keys provided at a very reasonable cost. He was very polite, professional, and invoiced us for the estimate amount. John at A Perfect Pick Locksmith was a pleasure to deal with - and I will only consider John for future locksmith jobs - no other. Extremely satisfied with this great service.

Homestars clients gave Tip Top Trough great praise, so I chose them to do our downspout work. Miryam provided me with a complete overview of the service. So refreshing to have a live person as a first contact! Pierce (the owner) came by personally to assess the job, and phoned me to discuss. Pierce's estimate was thorough, reasonable and included a recommendation for a joint extension to solve our water drain problems. The team arrived when promised and installed a new downspout. They did an excellent job and left the area clean. After several rains, I can happily say that our water issues are completely resolved. Tip Top Trough has provided excellent service - from prompt phone and email responses, reliable appointments and helpful advice, to high grade materials and installation. There is no need for me to consider any other company for future eavestrough, etc. work - I'll be contacting Tip Top Trough again.

During a furnace component leak in January 2014, during a cold snap and right after the ice storm, my usual plumbing company was too busy to service the call, but indicated the repair was urgent. Luckily, Priority Plumbing answered their phone with a live service rep, and put me in their service queue. I was shocked to see Greg arrive within a few hours after being told it may be a day or more - he even called just prior to arriving. Greg immediately diagnosed the problem, patiently explained the solution and pricing. He went to work quickly draining the large old furnace and installed the new part. He was thorough, professional, and took care to thoroughly test all the components of the heating system to ensure the new part and post-install procedures worked. He even looked at some unrelated issues in the building and provided helpful suggestions. He was polite, highly experienced with older boilers, thorough, and knowledgable. Priority's excellent service meant only a minor disruption in heat servicing 11 units in subzero weather which the tenants didn't even notice. Very pleased with the excellent service - and quick response during a very high demand period.