Peg Corp

I wanted to drop you a line to say how extremely pleased we are with the installation of our new IKEA kitchen by PEG Reno. We've had a few bumps along the way with getting our cabinetry delivered on time, but the installation crew and the quality of work was outstanding. Please let the crew, and Alan who did the initial measurements and helped with the design, know how pleased we are with PEG Reno.

Just finished our kitchen renovation with Peg Corporation and are absolutely thrilled with the final product.
Had an amazing team working on my project, who knew what they were doing and were responsive to my calls, emails and questions. Renovations require that both parties be open, honest and respectful. I found that if I was respectful to my team, they gave me 110% of their effort and worked hard to make the end product beautiful. If you are an active participant in the renovation and are on top of all the details, you will have a successful project.
Thank you again PEG for your service and great crew.

The entire experience with PEG has been horrible. I could echo all of the complaints made by others - completely unresponsive and difficult to get a hold of, messy, late ALL THE TIME, messy as all hell...I feel so 'done' at this point. I'm done being mad about the horrible serivce PEG has provided. I can completely relate to the woman who said she wanted to cry and she had only been in her situation for less than a month- for myself it has been two months and still going - no appliances, have boxes and food from my emptied cupboards in my dining room, house in complete disarray .... no anticipated completion date even in sight. Oh and to top it all off I am 7 months pregnant. Not fun. Beware. Even now I'm already noticing scratches on our brand new cupboards -wonder how they got there. We hired professionals to avoid anything of that sort. Our kitchen is VERY small so we are paying a pretty penny for a very unprofessional and extremely time-consuming installation service. By the way, don't expect IKEA and PEG to communicate at all on your behalf. You would think they would, considering the price you pay, but there's no coordination amongst the two parties. You are the middleman and it's a complete and utter nightmare.

Further examples... - First demolition appointment was booked on a date separate from what was communicated to us - The fellow installing our cupboards told me he would be removing the boxes...he did not, and they sat in my living room for another month until I finally called a junk removal service and paid a lot to have them taken away - 2 months later we had a date scheduled to have the job completed. They tried to cancel at the last minute but we had specifically made plans around this date so my husband all but begged. Fortunately they sent someone, but he was 3 hours later than he told us he would be. Guess what? The job was not and is not still (a week later) completed.

I can't believe it's two months later and my kitchen is still in shambles. Everyone I talk to is shocked. My husband thought this was the nature of kitchen renos, but we've since talked to a number of people who had positive experiences with other companies (e.g. Home Depot). I recommend going there. Good luck.

I would highly recommend PEG to install your Ikea kitchen cabinets – they did an excellent job and were super fast. Initially the job was scheduled for 3-days and they completed it in 2. We got them to quote our whole renovation and they seemed reasonable but they don’t have the best reputation, so I was concerned. I found it difficult to get in touch with them regarding questions I had, as it was during the Ikea kitchen sale. To be safe, I just stuck with the kitchen installation. Overall, I was very satisfied and would recommend them to install your cabinets!

Abdul did an awesome job with the plans he was given. Originally, we noticed the space for the oven was missing. We got that corrected. Everything needed to be shifted to one side for some odd reason which took an additional day for the work to be completed. After the work was done, I had to get Alan back in to fix my bookcase. The guy he sent with the correct shelves noticed the kick plates weren't installed properly so he corrected that for me. I'm mixed about PEG. Its very difficult to get a hold of anyone when you call them but when they do arrive, they do an excellent job. I understand that there was an IKEA kitchen sale, so if you can time your renovation when they aren't having a sell, then I think PEG would be easier to get a hold of.

We recently contracted PEG to do the demolition of our old kitchen and installation of IKEA cabinet. I would highly recommend their installation team as they did an excellent job on the installation, protecting the homeowner’s assets (by covering any work areas with cardboard) and working with the customer to help them meet what they envision for the kitchen space. They were friendly and courteous showing up read to work each day they were in but also staying a little later than planned when they could.
I would however not recommend using PEG for the demolition part of the job. I would rather suggest that you either do it yourself or have someone else hired for this task. We were very concerned when the demo team was done on the 1st day. Right off the bat they failed to protect the kitchen before or during the work, dropping plaster onto our tiled floor and oven which we are still scrubbing to try to get it removed. They also walked dust and debris over our hardwood floors leading in and out of our house. They did try to sweep up when they finished up but left piles of debris in corners and swept dirt into the space between the floor and wall which ended up all over our basement laundry room. We spent a couple hours after they left cleaning up after the demo team. Next in our contract with PEG we had worked out to have the walls behind all the cabinets dry-walled to a smooth finish and we would supply the materials. The guys doing the demo said that because our original walls were plaster it would be easier to save as much as possible of the walls and fix up any areas that needed it, otherwise a separate team would have had to come in to install the drywall. I told them that since we had already bought the materials we wanted the drywall done. When they called us over to say the walls were completed they had not followed what was in the contract or my instructions and had instead done a patch job on our existing plaster walls that was not done to a smooth finish and there were holes in the walls that were not even patched. I mentioned this to their team and they said they had run out of compound and would not be able to finish the walls that day. I provided them with a new container of compound I had bought for the job and said they could now finish the job that day. I left to go to work myself and later heard from my wife how they did not fill all of the holes pointed out to them but just put drywall tape over them and the walls were left very uneven (we had to level off the walls ourselves before doing our backsplash). She then mentioned how they had started to pack up to leave and took the full container of compound I had given them to use for my home. She had to make them return it since they had not used it and it was not theirs to take. Lastly PEG had a person specially coming in to shut off our gas stove safely. The demo team disconnected our stove themselves and did not cap the line properly before the proper person showed up. This was a major safety issue as when the person for the gas showed he had to redo the shut off properly, capping the line and then proceeded to call either PEG or the demo team (we were not sure which) to complain himself about how careless this was.
If we were to rate the installation team alone then PEG would get a 9.5/10 but due to the shabby efforts of the demo team we cannot in good conscience rate the overall experience as anything greater than 6/10.

It took 2 weeks for peg to measure the kit. & 2 weeks for the installers to arrive. When completed all looked fine ,but we noticed that the kick plates had gaps between them. Peg promptly sent there head installer Bill, who quickly solved the problem.
Many thanks to Billy & Sig. for a great job well done.
We now have the perfect Kit.

Very glad to have used them, my IKEA kitchen fit in to the exact measurements! All was straight and solid. He was in and out 2 days and even advised me when a part opened had a scratch to return it. The call operator did not instill much confidence, but the estimator and the installer did the job right. It was a bit much to pay for 2 days work but worth it since I don't have any trouble with my cabinets in the end.

My husband and I bought a kitchen from IKEA and were referred to the PEG corporation for installation services. After the kitchen was designed and the plans approved the installation began. In total it took about 3-4 days total. The team at PEG were amazing. They showed up on time every day. When they couldn't do something because of issues beyond their control they helped us to make the decisions that would enable for the kitchen to be completed in a timely manner. No matter how many questions I had, Myra and her team were always there to help. When we needed extra work done, it was arranged for within hours of the request. Our kitchen is beautiful and it truly was a team effort to get it that way. Thanks again to the PEG corporation for all of their help. I would definitely recommend them and will use them again.