Consumers Choice Home Improvements

Windows were installed quick, and soundly. The product works exactly as it should & sales rep was very helpfull. Windows have not malfunctioned in several years of use. I recommend this company to others.

We had all our doors and windows replaced. The sales staff was very courteous. The contractors arrived on time and completed the job on time. They did not leave a mess and explained all the features the windows had.

They came and put in beautiful windows in our house and the crew was friendly and easy to deal with. Only down fall was that they left a mess of scrap pieces of wood and material outside around our house. This wouldn't stop me from recommending the company to other people though.

I had 8 windows and 2 doors to my house replaced. The product and installation were well done, and I think we got good value for our money.

However, the process and service aspect could have been a bit better:

- Pricing was never clear. For example, the rep would write the price of the door and then, when we added a feature, write a new price OVER the old price (instead of listing the price of the feature on a separate line). You couldn't tell what the individual prices were, or which features had already been included in the prices.

- The rep who measured my windows ruined the paint on my wall. If he'd had warned me that he needed to pry off the trim to take measurements, I could have made a point to protect the paint. He also insulted my "old and ugly" awning.

- I was first told the windows would take 5 weeks. When that had passed, I called to inquire and they changed the story to 13 weeks. I would have appreciated accurate information up front.

- The installers started walking around my house and setting up in my backyard before knocking on my door. It's a small thing, but introducing themselves first would have helped with the first impressions.

- Their workers really shouldn't smoke on my property without my permission.

Otherwise, the windows themselves are great and they responded to questions promptly. I had 2 follow-up service calls that were required to finalize the installation, but neither of those were much trouble.

Worth keeping this company on your list if you are considering new windows.

I have always relied on Consumer's Choice to get my work done, as I am satisfied 100% with their excellent work. Prices are affordable with discounts and grants available during all seasons. My family has been using their service for seven years and I will definitely recommend them! I got the windows done without a mess and was pleased to hear from them with the follow-up customer survey report. Thanks to Consumer's and their energy efficient thermal windows...now my house is a home sweet home.

My home has never felt safer and warmer until I installed windows and doors from Consumer's Choice Home Improvements. I wish someone had recommended them to me years ago. They make life easier especially when you've nothing to worry about anymore. For safe windows and doors, I recommend Consumer's Choice to anyone! Guarantee!

We got 4 basement windows replaced - the sales person was helpful and we felt like he knew what he was talking about (ie other competing bids told us we needed something that wasn't actually necessary). Installation took a few weeks but was earlier than expected as they were very busy with the reno tax credit. overall felt the whole experience was efficient and a good price. Would definetly deal with them again.

I was on a very tight budget but i had to get my windows replaced because my heating bills were getting ridiculously high. I had a salesman come out to provide me with an estimate. He was very polite and professional and explained to me about the government grants that were offered. They have very affordable pricing and I'm happy to say that I have changed my windows through them and now have substantially reduced my heating costs. Thanks again Consumers Choice.