Nortown Paving & Construction Inc

Concrete Contractors
Vaughan ON L4K 4A3
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HomeStars  >  Interlocking Stone in Markham  >  Nortown Paving & Construction Inc  >  Retaining Walls, Walkway & Driveway
Gregory B.
Gregory B.
1 review Brampton, ON
1/10

Retaining Walls, Walkway & Driveway

DO NOT USE THIS COMPANY FOR ANY CONCRETE WORK! We were pleased with the initial services provided! Silvano gave us a good estimate with a reasonable price. They removed 2 retaining walls, some 2x2 concrete pads and the old driveway. Formed the new construction and said that they would be there the next day. It rained a couple of days but on the third day I got a call saying that they would be there the next day. The paving crew did a great job but the concrete walkway up the side of my house was a different story. The first rainfall after the work was done flooded my garage to the point where I had to remove 3 feet of drywall and studs along the entire inside wall where the concrete path was poured. I had to remove the downspout that they cemented in to the storm drain and redirect it to my driveway drain. The rainwater from the downspout was backing up because it was plugged with concrete. I can't prove that the drain tile was messed up by them but my garage never flooded previously or since. My main concern though was the cracking and pitting of the concrete as soon as the warm weather appeared. The following was one of 5 emails sent to Nortown Paving before they came to inspect it.
" I hosed down my walkway this morning and saw another crack, that makes three so far. The
attached pictures are self-explanatory.
As you see, there are also pictures of the excessive slant in the center of the walkway. It starts off
with the new concrete mating to my backyard concrete with a runoff slope of ½ inch over 48 inches
which is acceptable, then it changes to a slope of over 2 inches over 48 inches around midpoint and
finally ends up back to ½ inch over 48 inches at the sidewalk. My mother in-law lost her balance
with her walker around the midpoint . I knew it felt odd when my wife and I walked on it, but after
the incident with my mother in-law and a few comments from our friends, we know it’s just not
right. As you know, the main reason for the walkway was to give safe easy access to the backyard
and to direct water away from the house. Anyway, I’m still waiting to hear back from you with a
date/time to schedule your inspection and offer a solution."
This went on for many weeks then one day the owner called me and said that I didn't know what I was talking about and it was a bad winter for concrete. It's funny though how the new sidewalks don't crack using the same material without re bar reinforcement and that a new concrete walkway on a neighbors house that was put in about the same time as mine had no cracks or pitting either
Anyway it's been over three weeks since two of the brothers showed up and said that they would contact me in a week or so to fill the cracks (which will come back every year) and repair the chipping on the surface. During the winter I used the no salt as they advised but only salted the driveway with it so that wasn't the cause of the chipping.
The walkway looks like crap with 3 cracks and pitting and all for just under 7 thousand dollars.It wouldn't have been so bad if they just owned up to it instead of ignoring my calls. AFTER 5 MONTHS AND STILL NO CONTACT OR REPAIR. AVOID THIS COMPANY AND TELL YOUR FRIENDS.

Approximate cost of services:
$9,150.00
5 of 5 people found this review helpful.
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Previous versions of this review:

Gregory B.
Gregory B.
1 review Brampton, ON
3/10

Retaining Walls, Walkway & Driveway

We were very pleased with the services provided! Silvano gave us a very good estimate and even gave us a break on our
retaining wall that was only 8 years old. He was very professional and polite and answered all my questions about the job. My wife's disabled mother who lives with us had no way to get to the back yard with her walker, so his idea for a monolith walkway (ramp) right to the sidewalk was ideal and the structure of the walkway was great! I think that it will be still standing long after I'm gone. They gave us a timeline for all the work and stuck to it. On the day they started, they removed the old asphalt, two
retaining walls and an old 2x2 pad walkway at the side of the house. The forms were constructed and reinforced with re-bar and metal lath. The following day the concrete was poured, forms were stripped and the driveway was ready for paving. It rained a couple of days but on the third day I got a call saying that they would be there the next day. The paving crew did a great job. They were fast, efficient and exceptional in their job skills. There was a small army of men and machines here but when they left, the place was tidy. Silvano came by after the crew left to inspect the job and to make sure that we were happy with the work.
One year later I have to revise my review.

"Last year I gave this company a 10 for the work that they did and it appeared to be a good job. However, much has happened since then. The first rainfall after the work was done my garage flooded to the point where I had to remove 3 feet of drywall and studs along the entire wall where the concrete was poured. After removing the downspout from the storm tile where it was cemented in and redirecting it to my driveway drain, the problem was solved. I can't prove that the drain tile was messed up but my garage never flooded previously or since. My main concern though was the cracking and pitting of the concrete as soon as the warm weather appeared. The following was one of 5 emails sent to Nortown before they came to inspect it.
" I hosed down my walkway this morning and saw another crack, that makes three so far. The
attached pictures are self-explanatory.
As you see, there are also pictures of the excessive slant in the center of the walkway. It starts off
with the new concrete mating to my backyard concrete with a runoff slope of ½ inch over 48 inches
which is acceptable, then it changes to a slope of over 2 inches over 48 inches around midpoint and
finally ends up back to ½ inch over 48 inches at the sidewalk. My mother in-law lost her balance
with her walker around the midpoint . I knew it felt odd when my wife and I walked on it, but after
the incident with my mother in-law and a few comments from our friends, we know it’s just not
right. As you know, the main reason for the walkway was to give safe easy access to the backyard
and to direct water away from the house. Anyway, I’m still waiting to hear back from you with a
date/time to schedule your inspection and offer a solution."
This went on for many weeks then one day the owner called me and said that I didn't know what I was talking about and it was a bad winter for concrete. It's funny though how the new sidewalks don't crack using the same material without re bar reinforcement and that a new concrete walkway on a neighbors house that was put in about the same time as mine had no cracks or pitting either
Anyway it's been over three weeks since two of the brothers showed up and said that they would contact me in a week or so to fill the cracks (which will come back every year) and repair the chipping on the surface. During the winter I used the no salt as they advised but only salted the driveway with it so that wasn't the cause of the chipping.
The walkway looks like crap with 3 cracks and pitting and all for just under 7 thousand dollars.It wouldn't have been so bad if they just owned up to it instead of ignoring my calls. It has been over three weeks and still no repair.

Approximate cost of services:
$9,150.00
Gregory B.
Gregory B.
1 review Brampton, ON
10/10

Retaining Walls, Walkway & Driveway

We were very pleased with the services provided! Silvano Savoia gave us a very good estimate and even gave us a break on our
retaining wall that was only 8 years old. He was very professional and polite and answered all my questions about the job. My wife's disabled mother who lives with us had no way to get to the back yard with her walker, so his idea for a monolith walkway (ramp) right to the sidewalk was ideal and the structure of the walkway was great! I think that it will be still standing long after I'm gone. They gave us a timeline for all the work and stuck to it. On the day they started, they removed the old asphalt, two
retaining walls and an old 2x2 pad walkway at the side of the house. The forms were constructed and reinforced with re-bar and metal lath. The following day the concrete was poured, forms were stripped and the driveway was ready for paving. It rained a couple of days but on the third day I got a call saying that they would be there the next day. The paving crew did a great job. They were fast, efficient and exceptional in their job skills. There was a small army of men and machines here but when they left, the place was tidy. Silvano came by after the crew left to inspect the job and to make sure that we were happy with the work. Absolutely!

Approximate cost of services:
$9,150.00