Gregory B.

DO NOT USE THIS COMPANY FOR ANY CONCRETE WORK! We were pleased with the initial services provided! Silvano gave us a good estimate with a reasonable price. They removed 2 retaining walls, some 2x2 concrete pads and the old driveway. Formed the new construction and said that they would be there the next day. It rained a couple of days but on the third day I got a call saying that they would be there the next day. The paving crew did a great job but the concrete walkway up the side of my house was a different story. The first rainfall after the work was done flooded my garage to the point where I had to remove 3 feet of drywall and studs along the entire inside wall where the concrete path was poured. I had to remove the downspout that they cemented in to the storm drain and redirect it to my driveway drain. The rainwater from the downspout was backing up because it was plugged with concrete. I can't prove that the drain tile was messed up by them but my garage never flooded previously or since. My main concern though was the cracking and pitting of the concrete as soon as the warm weather appeared. The following was one of 5 emails sent to Nortown Paving before they came to inspect it. " I hosed down my walkway this morning and saw another crack, that makes three so far. The attached pictures are self-explanatory. As you see, there are also pictures of the excessive slant in the center of the walkway. It starts off with the new concrete mating to my backyard concrete with a runoff slope of ½ inch over 48 inches which is acceptable, then it changes to a slope of over 2 inches over 48 inches around midpoint and finally ends up back to ½ inch over 48 inches at the sidewalk. My mother in-law lost her balance with her walker around the midpoint . I knew it felt odd when my wife and I walked on it, but after the incident with my mother in-law and a few comments from our friends, we know it’s just not right. As you know, the main reason for the walkway was to give safe easy access to the backyard and to direct water away from the house. Anyway, I’m still waiting to hear back from you with a date/time to schedule your inspection and offer a solution." This went on for many weeks then one day the owner called me and said that I didn't know what I was talking about and it was a bad winter for concrete. It's funny though how the new sidewalks don't crack using the same material without re bar reinforcement and that a new concrete walkway on a neighbors house that was put in about the same time as mine had no cracks or pitting either Anyway it's been over three weeks since two of the brothers showed up and said that they would contact me in a week or so to fill the cracks (which will come back every year) and repair the chipping on the surface. During the winter I used the no salt as they advised but only salted the driveway with it so that wasn't the cause of the chipping. The walkway looks like crap with 3 cracks and pitting and all for just under 7 thousand dollars.It wouldn't have been so bad if they just owned up to it instead of ignoring my calls. AFTER 5 MONTHS AND STILL NO CONTACT OR REPAIR. AVOID THIS COMPANY AND TELL YOUR FRIENDS.