Mr. Rooter Plumbing of GTA

I am in love with Mr. Rooter. As they say you have to kiss a few frogs before you find your prince. And it's so true. My entire sewage system blocked up early Sunday morning- a dumb mistake by me but that's another story - a few hours after my daughter's engagement party - timing is everything. - rendering me without water or plumbing and a house full of guests. The first two "frogs" that came out took one look at the pump, pronounced it broken without doing any investigation with any tool other than their eyeballs, and it being a Sunday afternoon said they'd be back on Monday sometime when the plumbing supply stores opened up. That's when my first prince showed up. Robert from Mr. Rooter came in and also pronounced it broken - but after a half hour of opening it up and taking a good long look to see if there was anything he could do to at least put a band aid on it until the next day. And when he saw how much distress this damsel was in he suggested he call his warehouse to see if there was an available pump that could be installed that night - so that we didn't all have to traipse over to the local Starbucks to brush our teeth and use the bathroom before bed. As luck would have it - VOILA - there was one in stock. And prince #2 - Steve - showed up a few hours later to install it, give me running water again as well as a stern talking to about what one can and cannot flush down a toilet. Mr. Rooter is FANTASTIC. I've signed up for their service plan and can't wait for my next drip or leak - although I'll pass on the sewage floods thank you very much!