Mr. Rooter Plumbing of GTA

Back when I owned my first condo in 2010, I called Mr. Rooter repair a leaking toilet. The workmanship and professionalism is next to none. One of the best decisions I've made was to sign up for their Advantage Program which gives you priority scheduling and pricing.

Now, in my new home, I've used Mr. Rooter to replace, yet another, leaking toilet. Most recently, my tap in the backyard was leaking and I had someone from Mr. Rooter come check it out. They diagnosed the problem, which was much bigger than I imagine. We decided to save the work required for another day but the plumber, Rick, was amazing. He did a walk-through of the entire home and gave pointers for things to look out for. It was like a free apprenticeship session! The next day, I received a call from Mr. Rooter to let me know that the trip charge for Rick's visit would be refunded because I was an Advantage member. I honestly wouldn't have cared either way but I thought it was really awesome that Mr. Rooter caught this.

What I like the most is that the fee structures are all outlined so there's no haggling involved. My last toilet that was replaced, I ended up getting a free upgrade to higher end toilet because the one I selected was not in stock. Just as a sidebar to that, I've gone with Toto brand toilets through Mr. Rooter and have not been disappointed yet! Needless to say that Mr. Rooter are my plumbers for life and have not let me down in 6 years.