Unclogging pipes in the bathrom and in the kitchen
I called Mr. Rooter and they sent a plumber, George Shakh, in our house just after 3 hours after the call. George did service our home back in 2012 to unclog the same pipes. I asked him if there's a better way so we can solve the problem once and for all. He looked at our past records and explained to us how our pipes in our basement was done wrong. He did a diagnostic of our pipes and use camera to locate where the problem is. He's very knowledgable and friendly as well. He took the time to answer all our questions and patiently explained everything that have to know about our pipes. He checked several times to make sure that he unclogged and pushed away all the years and years of grease found in our floor drainage. He cleaned after and wrote down all the findings for that day for future reference. I would definitely will request him again in the future when we come across any problems with our plumbing. Thank you George for giving us peace of mind and for all your advises as well on how to maintain our pipe and drainage system. Great job indeed.
- Approximate cost of services:
- $320.00
- Company Response
Hello Rence and thank you for sharing your positive experience with Mr Rooter and our technician George. We are continuously striving to maximize our customer loyalty and it seems that George has displayed that outstandingly! We would be happy to service your drains/plumbing needs in the future and will pass on your kind words to George. Thank you for choosing Mr Rooter and have a great day!