Reviews

10/10

I had these equipment installed in May 2014. I wanted to try them before I write my review. I contacted Springhome back in April to get a quote on furnace, a/c (for they are old) and water heate(r for I didn't realize I am renting). Cy called me right away and came to inspect and gave me suggestions and quote. He is very passionate with his job, explained everything to me and was very patient with all my inquiries whether over the phone or by email. After getting 4 other quotes, I decided to go ahead with Spring home. The technicians came as scheduled. They are knowledgeable, courteous and friendly as well. Tiger explained everything to me before, during and after installation. Amir as well took the time to show me his work and make sure I will be satisfied with the outcome. Kevin also came after to help when he finished his other job to make sure everything will be finished the same day. I have not seen that room ever so tidy and neat and clean after they installed everything. They only installed what I needed and they even have to move the furnace a little to the back to make sure everything is by code which means I have peace of mind knowing that we are safe to live here. So far all is working just fine and I could tell the difference, way more better than before. Thank you Cy, Tiger, Amir and Kevin and Cherry too for assisting us with all the paper work.

Approximate cost of services:
$8,800.00
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Company Response

Hi Rence,
Sorry for taking this long to respond to your kind review, Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

10/10

I called Mr. Rooter and they sent a plumber, George Shakh, in our house just after 3 hours after the call. George did service our home back in 2012 to unclog the same pipes. I asked him if there's a better way so we can solve the problem once and for all. He looked at our past records and explained to us how our pipes in our basement was done wrong. He did a diagnostic of our pipes and use camera to locate where the problem is. He's very knowledgable and friendly as well. He took the time to answer all our questions and patiently explained everything that have to know about our pipes. He checked several times to make sure that he unclogged and pushed away all the years and years of grease found in our floor drainage. He cleaned after and wrote down all the findings for that day for future reference. I would definitely will request him again in the future when we come across any problems with our plumbing. Thank you George for giving us peace of mind and for all your advises as well on how to maintain our pipe and drainage system. Great job indeed.

Approximate cost of services:
$320.00
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Company Response

Hello Rence and thank you for sharing your positive experience with Mr Rooter and our technician George. We are continuously striving to maximize our customer loyalty and it seems that George has displayed that outstandingly! We would be happy to service your drains/plumbing needs in the future and will pass on your kind words to George. Thank you for choosing Mr Rooter and have a great day!

10/10

Dwayne worked for only 30 minutes to fix my air conditioning unit. He just changed some parts in the motor for it tripped. He knew right away what the problem was. He did some testings to make sure it 's working properly. very professional and friendly, too.

Approximate cost of services:
$180.00
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Company Response

Thank you.