Moveworks Inc

Moving & Storage
Mississauga ON L5A 2W9
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55%

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Reviews by rating (past 12 months)

Reviews for Moveworks Inc

Average customer rating:
8 10 (216 reviews)

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Jim and Tracy Rogerson from Brampton
Jim and Tracy Rogerson from Brampton
1 review Brampton, ON
9/10

Move

Thanks Moveworks! You arrived early, worked hard all day, very polite, friendly and helpful. They never complained when we got delayed getting in to our new place but stayed until quite late and got us all moved in. Very little damage to any of our stuff which was great! I would recommended this company.

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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maria from Mississauga
maria from Mississauga
1 review Mississauga, ON
10/10

household move

They were very helpful, the quote was the price I paid. The job lasted longer then they had predicted, and the cost didn't change.
Very trust worthy and reliable.
I will definitely use them again

Approximate cost of services:
$1,150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Maria,
Thank you so much fort taking the time to write this review for us. It is greatly appreciated. All the best to you and your family.

Lu Anne Henry from Mississauga
Lu Anne Henry from Mississauga
1 review Mississauga, ON
0/10

Moving

The moving staff was unprofessional, they argued with each other a lot. They took 4 hours in the middle of the move to drive from one location to the new one and it should have been 1 hour. They broke multiple items, some of which they tried to hide. No calls were returned and no response for our request to file a claim for the broken items. Customer service is horrible. They clearly don't care about their customers.

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
They phoned and said they would take care of everything but over 3 weeks later and nothing has happened
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Company Response

I have spoken with this family. I regret the difficulties that they had during their move and we are taking steps to repair or replace the damaged items. I tried to reach the family but the phone number was not in service. We will take care of this situation.
Our company has resolved these problems to the satisfaction of our customer.

Irene S from Mississauga
Irene S from Mississauga
1 review Toronto, ON
5/10

moving

Excellent! Mike had made very accurate measurements as I was moving my items to storage. Ann also found the storage facility for myself aswell. The movers showed up on time and were very efficient. All went very smoothly. I was over charged by the movers, Ann followed up with me on Monday. I explained the situation and she had a refund cheque for me in two days. i have dealt with Moveworks for years. I will always return for the great service.

Approximate cost of services:
$550.00
1 of 1 people found this review helpful.
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Company Response

Dear Irene,
Thank you for taking the time to do this review for our company. As always, it was a pleasure doing business with you and we wish you well in the coming year. Ann

Natalie from Toronto
Natalie from Toronto
1 review Toronto, ON
0/10

moving

We used Moveworks for our move in November,2014........... we paid for the full packing/moving/unpacking/insurance package..........this was our experience .........in retrospect... a series of over-representation and overselling of services by the owners and under performance by the various sub-contractors used, who are not direct employees of Moveworks....the packing crew came undersupplied to pack our contents and furniture and artwork....leaving much to the movers who were equally undersupplied and had dirty mats and packing blankets....the first moving crew was physically incapable of lifting furniture and boxes, to the point of dragging our furniture and resulting in damage to the finish of the brand new hardwood floors of our new home...so we had them replaced by Moveworks other "crew", who were enthusiastic and energetic, BUT they that managed to scratch and dent walls and stairwells while carrying furniture and boxes , resulting in our having to undertake a complete patch repair and re-painting of our new home's walls.....the unpacking was poor, as the crew literally removed items from cartons and placed contents on the floor , despite being asked to place these on counters and shelves...furthermore some items were "lost".....calls and pleasant discussions with the owners resulted in "no action" ..........Even though we purchased insurance to cover damage and loss.....no delivery of claims forms or action on the part of Moveworks.....Overall, the worst move experience of our lifetime ( and we have moved several times).

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

I am so sorry for not having dealt with the problems during your move. We moved you on November 5 and we lost one of our sons on November 1, 2014. The 3 months following have been very difficult.It was never our intention to ignore this situation.
I will be calling you tomorrow to see what steps we need to take to resolve these issues.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Moveworks Inc

Moveworks Inc. is a full service moving, storage, and packing company specializing in local and short-haul residential moves. We are dedicated to providing the best possible service to our customers…every time. We coined the term smart move. A smart move starts with an honest and accurate inventory, or “cube sheet, ...
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