Moveworks Inc

Moveworks moved my family and i on October 12 2014 We were contacted by Anne shortly after we sold our home. We agreed to have a consultation at our home with Micheal (co owner) He was very informative and left my wife and i feeling confident that he was being honest. He repeated many times that his "employees" are very professional and that they were full time movers that was there only employment. he repeated this many times.
So came the day of the move. All the promises were just smoke and mirrors. moveworks is only a small office of tele-marketers. We were assured that they movers would been in uniform, they were not. They showed up in their own moving truck with their company name on it. They used no runners in the move out process. I was told by the driver that i should provide lunch or that they would take an hour lunch break while being on the clock. So obviously i provided lunch as they had their truck loaded with all our family belongings.
Now came the move in process. They were very rushed.
We had damage to a lot of furniture, dinning chairs master bed bookshelves and our 60" Tv screen was smashed. We were very upset about all of this. But during the consultation Micheal advised us to purchase the insurance, luckly we did so i thought.
Needless to say we moved Oct 12th i wrote this Dec 17th and i have been ignored on all fronts. No returned phone calls or emails, Ive been to the office three times and spoke to only people that sit at desks and make calls all day.
Very dissapointed and upset. Feel very taken advantage of, and feel tricked
Please be aware and do your homework. Dont get taken like we did.

I just want to thank Moveworks Inc. for the mostrelaxing and stress free move. The moving crew were amazing it was a awful day to move on Saturday Nov.1 2014 it was snowing but the crew did a excellent job,Thank you again Moveworks I will be recommending your company to everyone I know who is moving..Jim Kavanagh !!!!!!!!!!!!!!!!

I hired Moveworks to help with my move and I want to thank them for such good service. The men were very careful and extremely cautious with our art collection which is very precious to us both. The move cost exactly the price quoted, and we did not have to pay the driver until all our belongings were in our new home. Thank you and we will use Moveworks for our next move. Lewis

My daughter and I moved from Mississauga to Paris, Ontario on the 29th. of September.
I can only say moving is probably the most stressful task one has to undertake in a lifetime, however, the three men that moved me were not only courteous but moved everything without any damage. I also want to say that dealing with Anne was most pleasant and she went out of her way many times to help me with the move. She handled my many phone calls with a very professional attitude.
I would highly recommend Moveworks Mississauga to anyone.
Thank you for making move day stress free.
Margaret Chapman

My move was done by Moveworks last Saturday and the whole process was perfect. The crew showed up on time, did not damage anything and were particularily friendly and good humoured. I lost my husband last year and it was difficult to leave our home. The crew were very understanding and sympathetic and made me feel that this wasn't just another job to them. Many thanks to all the staff and crew.

We have used their service 2009 and again in 2014 and am glad to say that they delivered the same high quality service . They have good ,friendly ,courteous employees. Our stuff was handled with care and we had no damages ..not even a scratch . Ann has always been very helpful and approachable . I have recommended them to my friends and everyone has had the same good things to tell about them. Keep up the good work Moveworks !!

I have mixed feelings about this review because the movers themselves worked very hard and leading up to the move service was responsive and friendly.
I had to add a pick up to the move a few days before our moving day and confirmed the details with Anne, twice...the day we negotiated the pick up and the day prior to the move. The day of the move, the movers were at the final move location and not the first pick up location as I had scheduled and confirmed. So, about 45 minutes was lost here, but we were okay with that. Things happen, we get it.
Once at the house for the big move, the movers were friendly and hard working. Unfortunately, the packing of the furniture was not done as quoted. My dining chairs were not covered until they were stuffed and stacked in the truck. I mentioned to the movers, that the chairs don't look protected and he said "I'll cover them after, they'll be fine"...I said "As long as they don't get damaged I'll trust you as the expert". Well sure enough, one of my chairs is damaged and we did not notice until a few days after the move.
When unpacking the truck at the new house, I found quite a few boxes in the wrong rooms though the boxes were clearly labeled as were the rooms. Other than these issues the move went fairly well.
It was a very long day and I paid them the maximum (as they guarantee their quote to be no more then...) only to realize after they left, I paid them to much.
So, I've left a voicemail for Anne twice and have not heard back from her. It's been two weeks. I would like to speak with her regarding the chair and the paid time.
The payment I admit, I wasn't on my game...but the least they could do is return a phone call.
So, with the couple of hundred I thought I saved from the guys I really wanted to hire, I ended up spending on the damage to the chair and the over charge.

Moveworks move our belongings to our new home in Belleville on Friday July 11, 2014. They did the packing on Thursday July 10 and will come in on Saturday to unpack our belongings for us. My husband and I are extremely pleased with this total service. The men were friendly and professional and made every part of this a good experience. Thanks to everyone.