AVOID AT ALL COSTS. Story time Milani showed up at 8:10 AM to fix my leaky sink faucet and shower faucet. My technician left at 8:45 to go grab a cartridge. He arrived back at 11:07 took him 10 minutes to install the shower cartridge and then started taking apart my sink. He did all this just to realize he had the wrong sized faucet and it wouldnt fit. So at 12:30 he left, billed me 4.5 hours + cartridge = $928.20. Oh! And he left me sink uninstalled so I had no water in my kitchen! After hours of complaining to customer service, they agreed to refund me 1.5 hours as it shouldnt take that long to get a cartridge, and have Peter (who was great) come out that night and re install my old sink.
Heres the kicker. I paid $680 in the end for labour and a Cartridge just to realize tonight as I went to take a shower, their tech installed the cartridge backwards. If I want a hot shower I have to turn it to cold and vice versa.
Overall this has been one of the worst experiences Ive had in a long time. They sent me an unprofessional tech with minimal experience and it showed. I spent $680 to keep my original leaky sink and get a shower cartridge installed incorrectly. Yaaay!
- Approximate cost of services:
- $680.00