Mike's Carpet And Flooring Ltd

Tile & Stone Contractors
Burnaby BC V5A 3J7
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Tile & Stone Contractors
Mike's Carpet And Flooring Ltd
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68%

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Reviews for Mike's Carpet And Flooring Ltd

Average customer rating:
9 10 (209 reviews)

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Paul in Vancouver
Paul in Vancouver
1 review VANCOUVER, BC
1/10

Install laminate flooring

We engaged Mike's carpets for the install of laminate in our basement suite. We specifically asked if the flooring we chose had a small pattern, which meant we would see the same boards repeated over and over again. We were assured the print was so big we might never see that same boards for the entire suite. We got a quote for 435sqft plus overage. The installer showed up with less than the minimum needed to complete the floor. The finished job used virtually the same 3 boards throughout because the pattern sucks and the installer was down to scraps to try and finish. And then, we got charged for nearly 100sqft of wastage that never even made it to the job site, the scraps make up a significant amount of my installed floor. Called the office, called Mike, called the office again, and again - No one ever responded - worst customer service ever. I have a complaint in with the BBB and I've frozen my payment through Visa ... good luck to you if you decide to deal with this crook.

As an update, although they don't like being called crooks, they still haven't called me back or made any gesture of acknowledgment. Someone takes your money and charges you for material that never even showed up at the site, and then disappears ... what do you call that?

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Paul. At Mikes Carpet & Flooring we provide professional, honest service. We dont appreciate you saying that we are crooks. You were not over chargesd. It is our policy to add a wastage fee which was explained to you and you agreed. As for the laminate,you had a large selection for you to choose from and you chose the laminate color and pattern. We provided you professional honest service. The installation was finished on time and you recieved the laminate that you chose.

paul2008
paul2008
6 reviews Coquitlam, BC
10/10

KK Laminate Flooring

I am one of Mike's happy customers. I am sure he made many people happy, but I like to believe I am the happiest. My house looks great now. I used to have ugly old carpets, and now I have great oak laminate flooring. Fast, clean, perfect job. Thank you for the great work.

Approximate cost of services:
$2,000.00
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camelia13
camelia13
34 reviews Coquitlam, BC
10/10

Laminate

Mike's team was great. I had a small job of replacing the carpet in my living room with laminate flooring and Mikes was the only one who actually showed an interest in the job. Not only that he showed an interest, but his team did a great job. Fast, clean, precise, careful, and polite. This is how I would describe the people who worked in my house. Good job everyone! Thank you!

Approximate cost of services:
$1,000.00
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souad in Burnaby
souad in Burnaby
1 review Burnaby, BC
10/10

flooring renovation

My family was coming over for the holidays. It was a last minute plan to have everyone over are house. My carpet was old and made my home looked dirty. I called mikes carpet and flooring the 23rd of december. Mike came out to my home with laminate samples and the next day the work started and finished in one day. I was amazed. Mike promised that the work would be done and it was. The install were very professional aand knew what they were doing. The laminate and installation were a reasonable price. Thank you to Mikes carpet and flooring for doing a great job and for doing it in a short time.

Approximate cost of services:
$3,500.00
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Phil in Vancouver
Phil in Vancouver
1 review Vancouver, BC
10/10

flooring renovation

We have had wonderful service from Mike's Carpet & Flooring.The owner, Mike is very helpful. He was more than willing to come out to our home and give us a free estimate for both laminate and carpet-he came on time and brought samples with him. The price was reasonable. I had other estimates from other companies and Mike was able to match all the price and gave me a discount. The installers showed up on time. They did a great job-amazing workmanship. They paid attention to detail. They removed my old carpet in living room, bedrooms and stairs. They installed Jatoba laminate in the living room and bedrooms and installed new ice mocha carpet for the stairs. My home looks modern, my bedroom look warm and more cozy. I am satisifed. I would recommend Mikes carpet and flooring. Whatever style you want, they will take care of you.

Approximate cost of services:
$3,500.00
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Vesna
Vesna
1 review Burnaby, BC
10/10

Home renovation

I put up my home for sale but it was not selling. I knew I had renovate a few things. I visited MIke's Carpet & Flooring-they had a wide variety of selection at the show room. Mike came to my home the next day to look at the job to give me an estimate. It turned out that Mike is well experienced in real estate and advised me what I should do. Within in a week the floors were changed in the entire house and the walls were painted. My home looks beautiful. It loos brand new. I am so glad I upgraded. I know now that I can sell. It does not look dark and old. It looks and feels bright and fresh. I will keep you updated on when it sells.

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
Ask alot of questions
1 of 1 people found this review helpful.
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Phylis in Vancouver
Phylis in Vancouver
1 review Vancouver, BC
10/10

Home Renovation

I hired Mike to change the flooring in my home office. I had carpet. The installer ripped up the old carpet and installed hardwood brazillian Teak. The work was done in a timely manner. I was able to go in the office and continue my work the following day. I highly recommend Mike's Carpet & Flooring and I would hire this company again.

Approximate cost of services:
$2,200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mike's Carpet And Flooring Ltd

Mike's Carpet & Flooring provides the best quality, fair price and professional service for all your flooring needs. We provide supply and installation for new construction, property management and insurance claims, both commercial and residential in Vancouver and the Lower Mainland. We are BBB Accredited A+ rating. We also provide ...
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