I've been dealing with Preferred Air going back to 1987. Nonetheless--because we're a bit outside Preferred Air's normal area--when our rather antiquated electric furnace started to give trouble a few weeks ago, I panicked and made the mistake of calling in another, much closer company that was very highly rated on HomeStars. Without going into the several frustrating and needlessly costly missteps that followed, I was very disappointed in the service I received. So I called in Preferred Air to finish the job properly. This they have now done in their usual highly satisfactory way. The father was doing the work alone back in 1987, now apparently he has two sons working alongside. These folks are great: responsive to calls and questions--everything explained in detail--fast service and turn up on time--and honest in their dealings. I will remember to call them first next time.
- Approximate cost of services:
- $285.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?