Air Conditioner & Refrigerator is not working properly
- Approximate cost of services:
- $800,000.00
Air Conditioner & Refrigerator is not working properly
Wow, thank you so much for the great feedback and your kind words about our staff! We’re so happy to hear you had an enjoyable experience building your dream home with us. Wishing you and your family all the best in your new Mattamy home!
Hi Steven, we’re sorry to learn that you are not completely satisfied with the level of service you have received. Mattamy does have quality assurance processes and we are always looking for ways to improve for our customers. Rest assured, you will have all warrantable deficiencies at your home addressed. However, we apologize if the communication has been frustrating while doing so. This is something we will look into internally. Thank you for your feedback.
Thank you so much for the awesome feedback, Morgan! We genuinely appreciate your kind words and are so proud to hear about the great service you received at each stage of your homebuying journey. We're happy to know that our teams' hard work and dedication have been recognized and that you had a memorable experience building your Mattamy home. Congratulations, and we wish you and your family all the best!
Hi there, we are thrilled that you have had a wonderful experience with us and that you love your Mattamy home! Thank you for your kind words and the lovely feedback. It’s great to hear that even 2 years later you still feel supported and cared for by our team. Wishing you and your partner all the best!
Excellent customer service and great quality product
Thank you for the fantastic review, Alisson! It looks like you have been in great hands with our dedicated staff throughout your homebuying journey. Your kind words are truly appreciated, and we will take your feedback regarding your experience at the Design Center back to our team for future process improvement processes. We are thrilled that, overall, you are enjoying this exciting process, and we wish you all the best!
Thank you for the great review, and congratulations on your new home!
Hi there, thank you for taking the time to share your feedback. We're very sorry to learn of your dissatisfaction with the workmanship in your home and acknowledge your feelings of disappointment. We know that our customers expect a certain standard of quality in our homes and, while Mattamy does have quality assurance processes in place, we understand we have let you down. We'll be sure to share your comments with our teams internally for further review and consideration. In the meantime, we encourage you to continue working with your Warranty Team as they are your best point of contact for addressing these concerns.
We're thrilled to hear you're happy with our service! Thank you for the great feedback.
Welcome to Mattamy Homes. One product, lovingly crafted, humbly sold, proudly owned. That's how it all started for Mattamy Homes in 1978.
Mattamy Homes is rigorous about every aspect of community planning. We acquire the land, design the homes, plan the streets, and create the people spaces—the trails, parks, and other community features that bring people together.
Though our organization has evolved, our process remains unchanged in one fundamental way. We continue to keep our eyes, ears, and minds open, continuing to evolve based on what you, our current and future homeowners, value most. All with a lofty goal of creating places that people are proud to call home, while keeping sustainability top of mind.
Mattamy Homes is the largest privately owned homebuilder in North America, with 45 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of homeownership. In Canada, our communities stretch across the Greater Toronto Area, Ottawa, Calgary and Edmonton. In the United States, the company is represented in 11 markets – Dallas, Charlotte, Raleigh, Phoenix, Tucson, Jacksonville, Orlando (where our US head office is located), Tampa, Sarasota, Naples and Southeast Florida. Head over to www.mattamyhomes.com for more information.