J. Roberts & Associates Interiors

Design/Project Management
Toronto ON M3H 5N5
Write a Review
Write a Review

Recommended Professionals

89%(5 reviews)
94%(15 reviews)
91%(12 reviews)
89%(5 reviews)
94%(15 reviews)
91%(12 reviews)
HomeStars
Design/Project Management
J. Roberts & Associates Interiors
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for J. Roberts & Associates Interiors

Average customer rating:
9.9 10 (81 reviews)

Sort by

JTR in York
JTR in York
3 reviews Toronto, ON
10/10

Significant Kitchen & Bathroom Reno; Patio, Deck, Porch & Hot Tub; Complete Interior “Refresh”

Jeff expertly managed the project from the beginning of the job, providing structure, communicating clearly and promptly about both progress and set-backs; and maintained the job site (our home) in livable conditions for the resident owners (us)!

As is so often the case with older houses (100+ years), progress on the planned reno was often interrupted by some unforeseen “quirk” of the house that needed to be resolved. Jeff’s experience, design expertise, and creative approach were all invaluable in finding solutions to these surprise challenges. His encyclopedic knowledge saved us from expensive missteps several times. He managed a multi-function, multi-team crew on a careful rotation to maximize progress within very tight quarters.

He was attuned to our vision for our home, and painstakingly attentive to details in creating the kitchen, bathroom, and backyard patio of our dreams. Jeff’s care in respecting our budget was often more rigorous that our own!

All costs over his original estimate were only implemented after consultation with us and with our express approval.

Jeff was responsive and flexible in addressing our additional requests as they emerged over the course of the 2.5 month project, and provided sound guidance on what additional elements it made sense to include in this project, and which would best be postponed.

We have already recommended J. Roberts & Associates to several friends, family, and colleagues!

Approximate cost of services:
$172,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Dale
Dale
1 review Toronto, ON
10/10

A two story addition at the rear of the house, a finished basement, restoration of the entire house, including new kitchen and bathroom, a new garage, a completed back yard

Although we had a few delays in the project, we are loving our home. We were really close to our budgeted amount. Jeff was a delight to work with. We were informed of every decision, delays, and details of the project. We saw him on a daily basis. All work permits and inspections were completed with the city. We feel extremely confident with his work. We will gladly work with him again in the future.

Approximate cost of services:
$420,000.00
Was this review helpful?
Company Response

The Chan's were a pleasure to work with on a difficult project and site
(The property was tight in the downtown core). Many challenges came up ,
but they were resolved quickly with their input . They were patient , decisive
and welcoming to all of the people working on the project . We almost feel like family . Helping this family achieve their goals was very satisfying

Steve Beaches
Steve Beaches
17 reviews Toronto, ON
10/10

Main floor & Kitchen Reno

Jeff recently gave us a beautiful new kitchen and main floor update. After meeting with many other contractors Jeff stood out above the rest. His honesty and design ideas gave us comfort he would treat our 100 year old home like it was his own. He did not disappoint.
Most of our main floor was taking down to the brick to install the new kitchen which included removing a long load bearing wall. We also got a new floor throughout, new pot lights, windows, insulation, and updating the heating.
Jeff made the process very enjoyable, easy and low stress. He was onsite every day and kept us fully up to date with the progress. He took us shopping for materials and took us for a tour of the cabinet facility. Jeff and team were able to adapt to our many changes and additions throughout the process and we are extremely pleased with the end result. He finished on time and on budget.
We have already started planning the next project with Jeff. We highly recommend you call J. Roberts and Associates if you are planning a renovation.

Approximate cost of services:
$90,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We had a few challenges on this project . Steve and Lisa were easy to work with ,
which helps more than you think it does. I am very pleased with the end result as I hold myself to high standards . I look forward to working with them again in the future

KEITH
KEITH
2 reviews Toronto, ON
10/10

Kitchen Renovation

My wife and I contacted Jeff for a kitchen renovation, based on strong HomeStars reviews. His years of experience and good design sense, combined with his comfort with our modern design ideas in a 100-year old house, encouraged us to proceed and sign a contract.
Jeff does quality work and does not take short cuts, so the kitchen was gutted to the bare brick. His team was very careful to save trim and stained glass, which were re-used, as we had hoped.
Although we had quite detailed drawings for Jeff at the beginning, he had some excellent suggestions to enhance our ideas, and was very helpful with his up-to-date knowledge, in choosing materials. He and his team were great at communicating their intentions each day. They were polite, professional, considerate and clean. And although Jeff predicted the job would take 8 weeks, it was finished in 7 weeks.
He was on budget, except for some extras we asked for as we proceeded, and these extras were priced modestly.
We love our new kitchen, and would highly recommend J. Roberts & Associates Interiors.

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Keith and Gwen were very organized and prepared for this project . They were hesitant to leave for a holiday during the project but were all smiles when they got back due to the progress that was made in their absence . A pleasure to work with . It's nice when people get exactly what they want . I'm ready to work with them again , anytime .

jdf
jdf
4 reviews Toronto, ON
10/10

laundry room & basement fireplace

Jeff and his crew were professional throughout and provided top-notch work in all areas.
we were very pleased with the results - very modern design, using excellent materials and workmanship.
definitely calling jeff again next year for additional renos
he is honest, reliable and trustworthy.
we called various companies before jeff and there were always issues with the others.
jeff and crew are great!

Approximate cost of services:
$20,000.00
Was this review helpful?
michelle mcleod from Toronto
michelle mcleod from Toronto
1 review Toronto, ON
10/10

New bathroom, basement renovation

Jeff and his team were awesome to work with and did a fantastic job! We added a new bathroom on the third floor, partially renovated the basement and put in a new roof and a deck. Jeff's many years of experience were evident in all parts of the renovation which gave me great confidence. He got thrown a few challenges with our old house all of which he solved while maintaining great communication an support for us. Jeff is extremely organized, stayed on budget and kept us up to date all along the way. The end result is amazing!

Approximate cost of services:
$80,000.00
1 of 1 people found this review helpful.
Was this review helpful?
BH in Toronto
BH in Toronto
8 reviews Toronto, ON
10/10

Bathrooms (x2) and Laundry room renovations

We have just finished renovating two of our bathrooms and our basement laundry room and have been delighted working with Jeff of J. Roberts & Assoc. He and his team surpassed expectations, and made us happy customers.

Our project included: total tear-down and remodelling of 4-piece bathroom, total tear-down and remodel of powder room, completing unfinished basement laundry room (dry wall, tiles, plumbing, electric, etc.).

Elements of working with Jeff that we appreciated the most:

- Schedule: Jeff gave us a week-by-week schedule and hit final deadlines, to the day -- essential as our infant and toddler children could not be in the house during renos but would be back by scheduled end-date. The team worked weekends and holidays when needed to stay on track.

- Accessibility/presence: Jeff was extremely prompt in returning calls, emails, texts. He was present regularly to inspect and direct work and ensure quality control.

- Commitment to quality: through the reno, some items (mostly small) would come up that were done by sub-trades that Jeff (and we) were not 100% satisfied with -- or other installation issues would become apparent later. He would ensure that everything was redone to a high standard even if it meant recalling folks and/or eating the cost on supplies himself.

- Price/budget: Jeff gave a fair and competitive budget and stuck to it.

We were extremely happy with the work, the team and especially the tight schedule and look forward to working with Jeff again.

Approximate cost of services:
$50,000.00
Was this review helpful?
Candace from Toronto
Candace from Toronto
1 review Toronto, ON
10/10

Kitchen Renovation

Jeffrey of J. Roberts & Associates completed our kitchen renovation in December of 2014. Jeffrey had been well reviewed online and so I contacted him for a quote. Since our kitchen renovation was smaller in scale than most, I had a difficult time finding contractors to do the work required. Jeffrey was able to deliver upon the work to be completed, within the timelines we needed (which were very tight)! Jeffrey took the time during the planning phase to review with us our different options for materials and answer any questions we had. He always returned phone calls quickly and during the construction phase, he was always on time. He and his team were very professional and we had a very positive experience working with them. Jeffrey and his team put in a lot of effort in order to have the kitchen completed within the timeframe needed and the project cost came in at the budget he provided at the beginning of the project. I would not hesitate to hire Jeffrey again for any future renovations we undertake.

Approximate cost of services:
$30,000.00
Was this review helpful?
michelle p.
michelle p.
3 reviews Toronto, ON
10/10

addition to house and 2 floor renovation

After considering several design build companies in Toronto we decided to go with J Roberts and Associates. Jeff listened to our wish list and needs, (we were expecting our first child in October 2014 and had a firm completion date and budget). Jeff and team did an amazing job on our renovation. The house is 90+ years old and located in east york. Jeff worked through challenges with building codes as well as our narrow lot size to make sure we maximized our space with the design. Jeff worked quickly through challenges with building codes and implemented solutions that met our budget and design.

Demolition began promptly after signing on and paying the deposit and work progressed every week from then on. Site visits were conducted weekly and the job site was always tidy. The permit was closed and we moved back in 2 weeks from his initial estimate, which we were happy with considering the size of the project. All deficiencies were addressed within a couple of weeks of close out. Jeff is a pleasure to work with - getting to know him over the course of this project made it a fun experience. He is professional and fair.

Approximate cost of services:
$200,000.00
What could this company do to improve their services?
a more detailed price schedule including timelines to note when finishes, material choices would be needed
Was this review helpful?
Heather Clark from Toronto
Heather Clark from Toronto
2 reviews Toronto, ON
10/10

basement renovation (family room and laundry))

We have done several renovations over many years of home ownership and I give top marks to Jeffrey Roberts on all counts: knowledge, communication, work quality and honesty. Our project was not simple - finding the cause of repeated flooding in our basement of our 80 year old house. Jeffrey was onsite at every step and through diligent tracking and testing and found and solved the problems - none of which were the ones we initially thought. I would absolutely hire him again.

Approximate cost of services:
$40,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J. Roberts & Associates Interiors

Categories: Builders, General Contractors, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Home Additions, Design/ Build, Roofing, renovation Advisors, ______________________________________________________ J. ROBERTS & ASSOCIATES INTERIORS -30 years construction experience -Quality service, on time, on budget -All sub-trades are licensed and certified - We are fully licensed, insured ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Design/Project Management pros in Toronto?