Over promised and under delivered
- Approximate cost of services:
- $3,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Over promised and under delivered
Mould Removal & Insulation Replacement in Attic
Hello Happy Customer in Markham! I never get tired of hearing that our crews have gone the extra mile to ensure that we leave every job on a positive note! Of course we are not perfect, but your complete satisfaction is definitely always our collective goal. And what a wonderful shout out to Trevor who I know always has your back! Thank you so much for taking the time to let us know that you feel your mould removal and attic insulation refresh project went off without a hitch. We are very proud that you chose Insta-Insulation as your partner to tackle this project and we truly appreciate your wonderful recommendation and your business! Enjoy the peace of mind that comes with a fantastic investment in improving the longevity, quality, and comfort of your home! You could not have made a better decision for you and your family! Wishing you all the best for ongoing year-round comfort! Sincerely, Crystal - Customer Care
Hello Cindy! Personally, I'm so grateful for your kind words and it is the practice of everyone at Insta to put the best interest of our customers first. We know there is a lot to consider when tackling any kind of home renovation project so we do our best to make patience our virtue and just make sure that you know we're here to help when the time is right for you. Thank you also for the kudos to the rest of the team who pulled together on your attic upgrade project. We couldn't be more thrilled to receive your recommendation and to know that you are happy with our work! We are certain that your investment will deliver many advantages for a more comfortable and efficient home for years to come. We appreciate your business, Cindy! Sincerely, Crystal - Customer Care
Hello Peter! How wonderful to hear that you were so pleased with the work of Stewart and his team on your recent spray foam project! We truly appreciate your business and the time you spent here to share your feedback and award us top marks for a job well done! You're going to love the comfort and efficiency that your spray foam work will deliver. Here's wishing you lots of cozy comfort in your new family room living space! Sincerely, Crystal - Customer Care
Hello Happy Customer in Oakville! Thank you for the awesome shout out to Chris and John - they certainly do us proud every time and it's fantastic that you got to experience that first-hand. Now that the boys have your attic in order to operate at peak performance, you should certainly continue to feel the positive effects in every season! A sincere thank you from all of us at Insta for partnering with us on this important project and enjoy your summer in cool comfort, compliments of Chris and John! :) Sincerely, Crystal - Customer Care
Hello Allan! I'm so happy to hear that Trevor was able to assess your attic and provide you with great insight to proceed with improving the performance, which will certainly make your whole home much more comfortable and efficient going forward! We couldn't be happier to hear that our overall process was a positive experience for you and nothing beats the value of your excellent recommendation here! Allan, we are grateful for your business and we're confident that you'll experience the year-round peace of mind that comes with getting your attic in shape! Thank you for choosing Insta-Insulation! Sincerely, Crystal - Customer Care
Hello Padma! It has certainly been a pleasure working with you and your neighbours for your attic upgrades. Thank you so much for your kind words and for putting your trust in the Insta team. We're thrilled to hear this has been an excellent experience for you! Your business and wonderful recommendation is truly appreciated! You've all made a great investment in properly insulating your homes and I am certain you'll be pleased with the results for years to come. Sincerely, Crystal - Customer Care
Hello Leslie! We're so grateful for your excellent recommendation and so pleased that we made the whole process very smooth and easy for you! Delivering exceptional quality workmanship and a top-notch experience that results in a healthier, protected, and more comfortable home for you is always our number one goal. I never get tired of hearing that we were able to make a customer happy! Thank you for your business, Leslie, - it is greatly appreciated! Sincerely, Crystal - Customer Care
Attic insulation removal and replacement
Hello Happy Customer in Aurora! We couldn't be happier to hear that you had such a positive experience with Jason and the install crews that visited your home to complete your attic insulation refresh project! Thank you for taking the time to acknowledge the work of these great guys and for your kind recommendation. What more could we ask for?!? Thank you so much for putting your trust in the Insta team and enjoy the new levels of comfort and efficiency that you are sure to feel year-round from your decision to make this great investment! Sincerely, Crystal - Customer Care
Hello Ilana! We couldn't be happier to hear that JR, Chris, and Dave were able to quickly respond to your needs to meet your energy audit timeline! How excellent that you were able to take advantage of the available rebates and invest in some long-term home preservation activities for your home. We are certain you'll be pleased with the results of your insulation work and we're thrilled to hear that we made the process quick and painless for you! Thank you so much for your business and for taking the time to share this feedback with others! Wishing you all the best with any remaining renovation work and we look forward to helping you again should you have a future need. Sincerely, Crystal - Customer Care