Insta Insulation

I contacted several companies to get quotes on insulating my garage ceiling (with bathroom above) and the inside wall of the cold cellar. Insta-Insulation offered a good price, and they seemed to know what they were talking about. We booked the appointment, and they were to arrive between 1 and 3 PM. They showed up after 6 PM, and finished up by around 8 PM. That's not too serious, except that because we have to get out of the house for 24 hours (to allow the insulation to cure, and the gases to dissipate), it kind of messed up our evening. Once complete, I found that our bathroom floor was still quite cold... a bit frustrating, given the cost and effort to do all this. I rented a thermal imaging camera for $90 and checked out the quality of the coverage, and found many small holes that defeated the goal of sealing the air gap between the floor above and the insulation, as well as a few thin areas. I would have called them back, but due to time constraints to get the rest of the job done, I just bought a few cans of spray foam insulation and filled the gaps. Using the camera, I confirmed that everything was good. The floor is a bit better, but still cool. (No fault of Insta-Insulation, I'm sure). The installer made a comment that he was having problems with his sprayer, and it finally started working well as they finished up the job... that might explain the spotty coverage in some areas. So, while I like the foam insulation, the job was just 'ok'. I might use them again, but I'd make sure to explain that I really want a good job this time!

I contacted Instal-Insulation in the spring of 2011 to add more R value to my attic and to fully insulate my office space that was an addition that had no insullation at all. They had to come at 2 separate times as two different trucks are used for the insulation. They came not only on time but a few minutes early just to so they could prepare. Bruce was the guy who gave me the quote and explained the process to me initially. I had also seen their work on Mike Holme's shows and felt comfortable using them. The guys were all courteous, they cleaned up after themselves and answered any questions I had. They increased the R value for the attic from a R12 to R50 and for the spray foam they did it to the full 3 inch thickness i required to qualify for the energy grant. I would have thought that because they are sucha big name company and always featured on Mike Holmes that their prices would be astronomical. But I found them to be very reasonable. I have definitely noticed a difference in my home thanks to Bruce and his guys.

We hired Insta-insulation to blow in insulation in our attic to a R-50 rating. They were on-time, polite, very informative, and did a great job. Noting more you could ask for. I would highly recommend this company to anyone.

A major leak developed in our roof just before Christmas. Going up into the attic, I discovered that several 4 x 8 sheets of plywood had gotten mouldy and rotten. (The builder had decided to vent the upstairs bathrooms into the soffits and not through the roof. After many years of backflow into the attic and condensation on the underside of the roof, the structure had failed.)
We hired a reputable roofing company to come in to install a new roof. However, the roofer was unable to redirect the existing venting up through the roof. We did not want to leave the problem in place. We had been thinking about hiring a handyman but were reluctant to trust a general and perhaps inexperienced worker.
While investigating the possibility of upgrading our insulation to R 50, I happened upon Insta-Insulation (as seen on Mike Holmes’ tv shows). Their representative Sean advised me that I should correct the venting in the attic before I did the insulation upgrade. Fortunately for us Insta-Insulation also has handyman services staffed by attic specialists.
A week later, we had 2 visits in the same day. In short order our attic venting was put right in the morning. In the afternoon other upgrades were completed including the addition of blown cellulose to take our house up to and beyond the building code.
At all times Insta-Insulation staff were friendly, professional, and courteous. Those who visited our home were careful to leave the premises as clean and neat as they found it.
I cannot recommend a company more highly than Insta-Insulation for any service that they may provide. It was a pleasure dealing with them. They have given us much peace of mind about the security of our attic and the savings and comfort we will experience in future. Many thanks.

The quote process was very easy, prompt and courteous. They were able to do the install on short notice. During the installation process it became apparent that they wouldn't be able to complete the work because some copper pipes were too close to the wall. They came back and finised the job with little fuss and delay. Overall we are very glad we chose this company and will call them back to quote on our attic job. By the way, we instantly felt the difference after the job was completed (Feb 11).

The workers were supposed to arrive between 12 noon and 4pm. They arrived at 1 pm. They were very courteous and respectful. Our garage ceiling insulation had already been removed by someone else. They removed the vapour barrier which was still up. They also removed all the items that we had in the garage (lawn mower, snowblower etc.) They then proceeded to get to work. It took 4 hours. When they were done, the garage ceiling and ducts were all covered in purple. However, they damaged a wire in the garage door opener such that it could no longer open and close. They fixed it and then left. It was after 5pm and the office was closed. We were paying by credit card. They told us to call the office on monday to pay. First thing monday, we got an all capital letters email from the office about payment. It was absurd. We called the office and paid over the phone and educated the office staff on how to conduct email correspondence. This was the worst part of the experience with them - the rude email about payment - they acted as if we were trying to avoid paying. The actual workers and the work was fine. The rooms above the garage are warmer now but the true test will come in the winter.

THEY DID AN EXCELLENT JOB WHILE WORKING ON THE GARAGE. I NOTICED THAT THERE WAS NO INSULATION IN ANOTHER AREA AND THEY TOOK THE TIME TO INSULATE IT AT A NOMINAL INCREASE IN COST. SAVED EXTRA FEE.

We had Insta-Insulation install blown in cellulous fibre into our back split (with two attics) and the price was the best by a far margin (it may have been a slow time of year) and the installers did a good job. Work included adding R30 insulation and baffles for every rafter. The EcoEnergy Auditor that we had indicated the job was done well and we likely exceeded R50 in parts of the attic. The work was mostly cleaned up after (some residue did remain). We have noticed the difference in both summer and winter.

I choose this company because its on the Holmes on Holmes website, and I've definitely used some great companies, but this one is an exception. I dealt with Robert S. who came into my house and sold me on the fact that he was familiar with the neighborhood and has done insulation for a LONG time. Knowing that we, and our area have a termite problem, he put in insulation that was useless. The termites ate into it almost immediately. So not only did I have to pay for the insulation, I had to pay to get it removed so that our crawl space could be treated. After speaking with the company, they didn't care and had no interest in even giving us a discount. That's a sign of a company just looking to make money off people, even if they have to walk over people in the process. I would not recommend this company to anyone.
I'm sure there are many companies out there that are more compassionate and caring about their paying customers.
Merry Christmas to me.....over $1000- in the hole!

After watching Holmes on Homes, he suggested Insta-Isulation for insulation installation in your home. They were inexpensive, great products and exceptionally fast service. I was beyond happy with their workmanship and will definitly use them for insulation purposes in the future.