Reviews

10/10

We thought we had already made a decision until we called these guys last minute. Ted showed up within hours of our request and presented a great proposal at a fair price (it cost a little more to make sure everything is done to code and using all copper instead of pex or black piping). The installation was finished to perfection and the unit is working flawlessly. While researching the various systems, it became apparent that you need an experienced technician to install these new high tech mod-con boilers. Otherwise you may be in for a slew of problems that may have more to do with the quality of installation rather than the equipment itself. We called the manufactuer and they recommended LB. Then we checked LB's website and saw various pictures of other Vitodens installations. Ted said that Ivan, his installer, is one of the top three boiler fitters in the city and after seeing his work we think he is definitely one of the best. To think, we almost went with another contractor. The Vitodens provides a constant glow of warmth from the rads, there is no more knocing from trapped air and our programmable thermostat used to have settings as low as 17.5 degrees so that we could save on energy but now we keep it at a constant 21. We have a continuous supply of "non-stinky" hot water so we no longer have to wait for the old, sludge filled hot water tank to reheat after a long bath or shower. We ran two showers at the same time with no issues (we're a family of four). What's more, our heating bills are half the usual amount (some credit is given to the milder winter) and we're glad we're no longer paying to rent an inefficient HW tank. We're turning that old space into a storage area.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for this kind review.

9/10

The quote process was very easy, prompt and courteous. They were able to do the install on short notice. During the installation process it became apparent that they wouldn't be able to complete the work because some copper pipes were too close to the wall. They came back and finised the job with little fuss and delay. Overall we are very glad we chose this company and will call them back to quote on our attic job. By the way, we instantly felt the difference after the job was completed (Feb 11).

Approximate cost of services:
$2,200.00
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Company Response

Hey Bob! Thanks for the review, your feedback is much appreciated. If you have any questions or concerns, please don't hesitate to give us a call! 1-800-668-0311 Looking forward to working with you again.