Insta Insulation

The appointement with Jeremy to obtain a quote was scheduled in a few days. Jeremy answered all our questions and provide a written estimate. We had requested the insulation to meet R50 standards as well as our attic hatch needed to be insulated. In addition arrangement was made to have their handy man come over on the installation date to add a roof jack to vent our bathroom fan more appropriately. The price was reasonable, a bit higher than others but it was the only company who wanted to actually come over and look at the work required and provide a written estimate. The other companies preferred to give an estimate over the phone. I did not want any surprises on installation day. Installation date was scheduled for an afternoon installation on Feb 6th 2012. I called on Friday Feb 3rd to confirm the appointment time. Here is the reason why I am rating my satisfaction at a 9. The installers showed up at 8:30 am on installation date (originally scheduled between 1-4 pm). Luckily my wife had not yet left the house and was able to get the guys started. I would have appreciated a call to advise of the change. I welcomed the earlier appointment but would have appreciated a heads up as we had made prior arrangement for time off from work etc. However, overall was pleased with the work done and the manner in which it was done. Despite the mix up in time we felt the difference due to the attic insulation right away and it contributed a whole lot to our improved air sealing. I would reccommend this company to family and friends.