Home Decor Window & Door Centre Inc.

We met a rep, Joe, from hdw&dc inc at the national home show this spring. Joe was very informative & spent a considerable amount of time with us answering all of our questions. We arranged for a no obligation estimate at our home. During this process Joe made some suggestions for the installation. Before we signed the purchase contract, we were clear with Joe we didn't want the door installed until ongoing renovations at our home were complete. Joe & the staff at the office were very accommodating. Our door was installed last week. The installers were punctual, friendly & extremely professional. They used the same care removing our builder grade entry door as they used installing our new door. We are very happy with the color choice, appearance & added security this new door adds to our home. Thanks to the staff at the office & Joe for making this such a positive experience!!

To future customers of Home Decor Window: From beginning to end, the customer service was impeccable!!
The consultation was in depth and lots of "samples" to choose from. Never felt rushed to commit or that recommendations were to "get our money".
Owners were extremely knowledgeable, professional and friendly (always a plus)!
Sanjeev (one of the owners) has always been a call away and came by to visit after the installation to ensure we were 110% satisfied with everything.
Thank you! Thank you! Love, love, love our door :) :)
F&P

We are very happy with our windows!! The whole Home Decor team were very friendly and helpful throughout the whole process. The price for our windows was very fair. We thought that we needed to get a set of existing French Doors replaced. Joe was very honest and told us that the doors were in good shape and that we could wait on replacing them. There was a small problem with one of the screens and Joe made sure that the screen was repaired and delivered back to us in a timely fashion.

Updating and simplifying my review because the scoring system is unfair on this site, being that of 10 stars halve is based on if I would recommend to others. I would give 0 simply because on my new project I decided to go elsewhere.
Simply
Door quality is good , installers were friendly and professional. What was lacking or what I had hoped was that they would be on time. I was waiting on this
project completetion to list my home. Not only this but they failed to inform me as I found out days prior to their estimate deadline that it wasn't ready. What really made me mad was that I had to call them for anyone to bother to let me know! So if I hadn't called I wonder when they would find it suitable to notify me.
After that they gave me two options of a instal , the following week or 3 weeks later. Simply giving me no options essentially, leaving me a unhappy customer.

I am very happy with my new doors and window! The entire project ran smoothly from start to finish and the doors and window were installed ahead of schedule. From the initial meeting, to the door and hardware selection, to the installation - every step was enjoyable. The entire team was professional and very knowledgeable about the products and what would best suit my home, my taste and my budget. The tear down of my old doors and windows was expertly done with no damage to the surrounding space. The installation crew left my home clean and tidy after each work day. Highly recommended!

Loving our new front door! We've had a great experience right from the get go when we met Joe at the Home Show and at the showroom. He was amazing to work with and even took us on a tour of the plant. Shai, our installer, was very friendly and professional. He definitely takes pride in his work. Wonderful workmanship. Sue is a pleasure, very friendly and helpful.

When we decided to upgrade the front door of our 50 year old house, we selected three companies. Sanjeev was our initial Home Decor. You will immediately notice that Sanjeev is a very nice and courteous person. He was very thorough in explaining all the available options and pricing. We negociated a fair price and Sanjeev did a great job explaining why the price of these types of doors was high. I had three quotes for the job and they were all fairly close. What won the day for Home Decor was Sanjeev's personality and knowledge as well as the obvious superior quality doors, completely made in Canada with an iron clad warranty. I even visited the showroom an factory where the door goes through final assembly and it is state of the art.
The installation took place promptly within 4 weeks of the order. The installer (Shai) contacted me, booked the appointment and arrived on time the day if the installation. He stayed for 9 hours but was still singing at the end :-). He obviously loves his job and took the time to do a really fantastic piece of work. This thing is way more complicated than I ever thought. When he was done i looked at my 50 year old house and I can tell you, the door made a huge difference. I told Sanjeev I felt the value of my house increased by 5% instantly or $80,000 so I got a huge return on investment of almost ten times :-) ...
Also, the company was very flexible as we had to make some design changes to the door a week after order without any problems or delays.
I highly recommend Home Decor if you care about quality and get Sanjeev for a pleasant sales experience as well as Shai for installation.

The service from Home Décor was fantastic. Right from the start when I called for a quote to the end product being installed the service was great. The installation was done professionally and attention was paid to all details. The assistance in selecting the right door, color and accessories was most helpful. I would highly recommend, and already have, Home Décor.
Thanks for the great door - we love it!

Excellent service from beginning to end. San is very professional and know his product very well.

We needed to have the front door enclosure changed and asked friends and family for recommendations. Home Decor was one of those recommended and we are more than satisfied. The salesperson who came to our home had a very professional attitude. He gave a lot of attention to detail and explained what options Home Decor could offer. All of theses factors contributed to us choosing this company.
The workmanship seems to be top rate and the installer was very thorough and made sure to leave the area clean after he finished his work.
When we needed to call you regarding a small item they responded immediately – talk about “after sales service” – outstanding.
We are very satisfied and would definitely recommend Home Decor the salesperson to anyone who would be looking to buy or replace a door or door enclosure.