Basement Concrete Floor Repair & Coatings
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
After reading some of the reviews on Homestars for concrete repair and finishing/coatings, I contacted Goldwell Restoration. Kris not only responded promptly before the end of the day, he also suggested I stop in the showroom to see the options available. He was professional and knowledgable. After discussing options over the next two days, we went with Goldwell; best choice we made. The work was scheduled promptly and both Hubert and Kris communicated regularly. The crew showed up the first day and were professional, polite and helpful. While my husband and I had emptied the majority of the items from the basement, there were a few large items my husband needed a hand with (air hockey table, large metal cabinet, fridge, chest freezer). The crew jumped in and helped get it all upstairs. They laid down drop cloths and picked up all garbage and scraps when they left. The first day they worked until nearly 9pm on preparing the floors; we were impressed at how hard they worked.
When they were starting or finishing for the day, Kris or Hubert would either text or phone to provide a status update on the work as well as arrival times or anticipated start times the following day.
The last (third) day, Hubert had originally advised the crew was going to start around noon. Around 1210pm, he texted to apologize and advise that the crew were enroute and would be arriving in about an hour. I have a crazy schedule and a million things going on. Despite knowing that I was home for the day working in the house, taking the time to update me was huge.
The floors look fantastic and I truly wish we didn't wait until we were getting ready to sell to do them. I would not hesitate to recommend Goldwell to anyone. I would utilize their services again in a heartbeat.
- Approximate cost of services:
- $5,000.00
- Company Response
Dear Lina, thank you so very much for the review and feedback. We sincerely appreciate it. Wishing You all the best! Kris & Team