We went to Faulkner's looking for a washer and dryer. The person we spoke to in the store was very helpful. He was patient and answered all of our questions fully. He explained the features of the different models but there was no pressure to buy on the spot. In fact he told us to check out other prices online. We did that and found that Faulkner's offered the same or better price as other bigger stores. On the day of delivery (which was also very fast) the delivery men were not sure if the appliances would fit down our stairs. They took a lot of time to measure and determine if they would fit and if our old appliances could be removed. They went above and beyond to figure out how we could get the washer and dryer down the stairs (including removing door trim). They set everything up and ensured the appliances were level and ready to use. They also gave us helpful tips about use and maintenance. I would definitely purchase from Faulkner's again.
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?