Dyson Canada Ltd.

Dyson's customer service is everything mentioned in other reviews - arrogant, defensive and difficult to find. I have been without my DC35 in working order for almost 4 months, multiple calls, finally I was told to send it back (my time, my effort to find a box etc), sent it 3 weeks ago by courier still no replacement. Customer service like this combined with questionable product reliability (at least in this product line) are a terrrible combination. Too bad they don't seem to care.