Dr Green Lawn Care Services

Lawn Maintenance
Calgary AB T1Y 4W5
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Lawn Maintenance
Dr Green Lawn Care Services
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61%

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Reviews by rating (past 12 months)

Reviews for Dr Green Lawn Care Services

Average customer rating:
5.9 10 (1265 reviews)

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Kate  in Barrie
Kate in Barrie
1 review BARRIE, ON
10/10

Dr Green Services

My husband and I bought our first house in 2007 and it was a fixer upper. After two years of extensive renovations inside it was time to start on the outside. The lawn was a mess! We did not know were to begin. After calling a few lawn care companies Dr Green seemed to be the most knowledgeable. After 2 full years using their services we now have the best lawn on the block. They also gave my husband, who isn't a green thumb great tips on how to properly mow the lawn and when to water and how much. Thank you Dr Green the outside of our house finally matches the inside!
Sincerely,
Kathleen

Approximate cost of services:
$0.00
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Company Response

Hi Kathleen,

I am pleased to hear that you have had such a positive experience with our company! At Dr. Green we pride ourselves on our training and coaching of our staff to make sure that they possess all of the industry knowledge and know how to provide our customers with the best possible experience. If there is anything that we can do for you in the future, please do not hesitate to call or email me.

Raunie in Etobicoke
Raunie in Etobicoke
2 reviews Etobicoke, ON
10/10

lawncare

Dr Green started treating my lawn March 2010 and by spring of 2011 it was like night and day! When we moved into our house in 2009 we were overwhelmed with what to do about the lawn. It was clear that there had been 30 years of neglect which we thought we had to rip up and put down fresh sod just to get some kind of lawn. After calling a few lawn care companies, Dr Green was very confident that with their services and a little bit of work on our end that we wouldn’t have to spend that kind of money.. and they were right! Thank you Dr Green for bringing my lawn back to life!

Approximate cost of services:
$250.00
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Company Response

Greg,

Thank you for taking the time to tell us about your positive experience with or company. I am glad to see that we have transformed your lawn in such a quick time frame. We always tell our customers that lawn care is a process that takes time and requires partnership in order to achieve the best results. It is clear that you followed our instructions and were a key player in the transformation of your green space. Thank you again for the kind words and if you need anything in the future, please do not hesitate to contact me directly.

Bob in Calgary
Bob in Calgary
2 reviews Calgary, AB
10/10

Lawn Care Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Patricia, I will admit we have had a rocky relationship since we partnered on the grass! My utter frustration and unhappiness has turned around 180 degrees with your attentiveness. All I ever want when I contract for something, is that my expectations are met. Rarely, do my expectations get exceeded in this day and age of talking to electronic voices asking me to pick the number that suits me best, and then to have the call go dead.

You and Aaron have done just that. Aaron left me a voice mail, (technology is great sometime I guess!) and said that if I wasn’t satisfied with the job he did he would come back if needed. He just did a great job and also, left me the message! I am completely satisfied and I WILL not hesitate to tell my friends and acquaintances about your dedication to service and how you have made a cranky old man a supporter of your service.

I will sleep well tonight knowing that sometimes someone does what they say they will do. That someone is Dr. Green.

Thank you for not giving up on me as someone you would rather not do business with. Your company is lucky to have you and Aaron.

Approximate cost of services:
$229.00
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Company Response

Hi Bob,

Thank you for your positive review. We really appreciate the feedback and as a family owned and operated company, we strive for excellent customer service. I am glad that you have had a positive experience with our company and took the time out of your schedule to tell us about it. We are looking forward to servicing your lawn for years to come! If there is anything that myself, Patricia or Aaron can do for you, now or in the future please do not hesitate to call or email.

Laura in Oakville
Laura in Oakville
1 review OAKVILLE, ON
10/10

Total Lawn Care

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When we moved into our house in 2009, the previous owners had neglected the lawn and gardens surrounding the house so badly, we wondered if we would ever successfully get rid of the weeds and have grass in which our kids could play on. The first year we spent trying to get the front grass to the point where the weeds weren’t growing over on to our boarding neighbours property. We managed to get the grass back, but not without a whole lot of blood, sweat and tears – not to mention time, which we really didn’t have a whole lot of. At the beginning of this spring, looking outside to our backyard, we both scratched our head and thought “maybe we should just rip up the whole lawn”. The weeds had completely overtaken the grass.
It was then, we decided it was time to call in help. We booked the full season package with Dr. Green, which included a number of weed treatments, fertilizing and over seeding. Within the first two weeks, you could already notice a difference. We started seeing grass again!!! It’s now September and our lawn is lush, rich green and weed free. The neighbours are completely jealous and have asked what we have been doing to make it look so fantastic! I’ll be the first person to highly recommend Dr. Green to anyone that asks. The treatments saved us time by not having to get out and hand dig out millions of weeds. Dr. Green also made my backyard a spot in which my kids can now go out to play in without the worry of being stung by a thistle.

Thank you to Dr. Green and staff for making my lawn green again!

Approximate cost of services:
$215.00
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Company Response

Hi Laura,

Thank you very much for your review. As a family owned and operated company we appreciate you taking the time out of your busy schedule to give us some valuable feedback as to how we are doing. If there is anything else that I can help you with, now or in the future, please do not hesitate to call or email me.

Kyle Ratcliffe

jessica in Toronto
jessica in Toronto
1 review Toronto, ON
6/10

lawn care (aeration, fertilization)

We wanted a "green" lawn care provider to aerate and fertilize our lawn. The service was satisfactory and we have no complaints as the service was as per contract. Satisfied overall.

Approximate cost of services:
$200.00
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Company Response

Hi Jessica,

Thank you for taking the time to review our company. if there is anything i can do for you now, or in the future please do not hesitate to call or email me. my contact info is 18773747336 ext 217 or kyle@doctorgreen.com.

Kyle Ratcliffe
Sales Manager
Dr. Green Services

Claire Cunningham in St catharines
Claire Cunningham in St catharines
1 review ST CATHARINES, ON
0/10

Dr. Green Lawn

I started with Dr Green care this year and had nothing but problems! After 4 applications I called them to say how dissatisfied we were with the treatments., We spend a lot of time on our yard and take much pride in it.
We got the service as my husband had a severe injury and was not able to do his usual lawn care. Our entire lawn turned Black!! when I called to complain they assured me that the lawn would come back. In the mean time it was a disgrace. July 16 the guys came back for another application I told them NO. Can you imagine spraying during a drought! I called the office and asked them to send out a representative to take a look. They told me to pay for the season then they would send someone. I refused to pay until they came around.And so the story goes I refused the last 3 treatments >>> however they billed me for them and after several harrassing calls they threatened me with collections . They gave me a credit of one treatment so there for I paid for 2 $63.00 tereatments plus $25.00 late fee. The guy calls me today to offer me a free seeding if I sign up with them again next year!!!! FAT CHANCE I WANT MY MONEY RETURNED TO ME I AM SO TIRED OF DISLOYALE PEOPLE.. A FAMILY COMPANY? YOU NEED TO GET YOUR FAMILY IN LINE. I WILL CONTINUE TO POST EVERY CHANCE I GET ...,SHAME ON YOU FOR TREATING PEOPLE THIS WAY!!!!!!!!

Approximate cost of services:
$350.00
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Company Response

Hi Claire,

i am truly sorry to hear about your experience with our company. i most certainly understand your frustrations and would welcome the opportunity to speak with you, at a time that is convenient to you, to discuss your frustrations further. i would like nothing more than to resolve your issue and try to give you some closure and contact that you deserve.
please let me know when would be a good time to speak with you.

thank you

Sue W in Calgary
Sue W in Calgary
3 reviews Calgary, AB
5/10

Dr. Green Lawn care

We hired Dr. Green when they were doing a door to door canvas in our area. They were extremely delayed in the spring starting there service as we had so much rain. All in all it was ok but I expected more. they originally told me i could pre-pay and receive a discount and then never contacted me to ask for the oney so I ended up paying full price.
We were not totally disstisfied but I will choose someone else next year with abit more customer service.

Approximate cost of services:
$55.00
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smith - Barrie, Ontario
smith - Barrie, Ontario
1 review Barrie, ON
0/10

Lawncare

I contracted Dr. Green Lawn Care, by phone, to look after the spraying of my lawn for this year. I have had nothing but problems. I have spent a lot of money and time on my lawn, just to have them wreck it!!! On an invoice that I received, I finally wrote "cancel" across it "effective Immediately". I explained that I was not happy with their service. They did received the note, as they cashed the cheque that was in the same envelope. 3 days after the cheque cleared my account, I get home and a DR. Green sign was on my lawn. I couldn't believe they would spray my lawn in the heat wave. Sure enough, within a week my lawn was dying. I actually sat down on my lawn to look at the mess as it was black. I couldn't believe my lawn was actually dead. All my neighbours lawns came back quite well after the heat spell, but mine stayed black. Now I have a major mess of crab grass. I am so devistated about this. So of course, the harassing calls come because I won't pay for the last treatment, and for some reason NO ONE IS LISTENING, AS I HAD CANCELLED THEIR SERVICE BEFORE THEY CAME AND APPLIED ANOTHER TREATMENT THAT KILLED MY GRASS. So I wrote them a detailed letter, which they obviosly have not listened to! I expalined that they are more then welcome to come by my home and speak to me about the mess they caused. That, if they repaired the mess of my lawn that they created, I would be more then happy to pay them. However, to date, only the harassing phone calls which they think you are not telling the truth, but they want their money. What kind of a joke is this company? The better business bureau really needs to get involved in this one! Suggestions anyone????

Approximate cost of services:
$0.00
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Company Response

I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.

NRSA
NRSA
1 review AJAX, ON
0/10

"Weed Eradication"

Dr. Green is a massive JOKE. How many customers paid for weed eradication and got weed propagation instead? Could everybody please participate in a public defamation campaign to put them out of business? They clearly don’t have a problem putting their sign up on wrecked yards, so I’m sure this will not run contrary to their business ethos. How they can work so counterproductively is beyond me. Our lawn is diseased and they still impudently refuse to waive our invoice. Do not seek their service if you do not want a disservice. They will harass you with bills and phone calls long after your overdue termination of their “service.”

Approximate cost of services:
$0.00
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Company Response

I am sorry to hear about your experience with our company. My name is Kyle Ratcliffe and I work in our loyalty and retention department. I would like to speak with you further about your experience and also offer some solutions we could do to fix your problem. I can be reached at 1-877-374-7336 ext 217 at anytime or at kyle@doctorgreen.com. Please contact me so we can resolve your issue.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Green Lawn Care Services

Dr. Green Services has been making lawns thick, green, and weed free since 1985. We are a family owned and operated business and we guarantee all of our services. Our approach to lawn care is to help our customers achieve a thick, green, healthy lawn that is able to choke ...
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