I started with Dr Green care this year and had nothing but problems! After 4 applications I called them to say how dissatisfied we were with the treatments., We spend a lot of time on our yard and take much pride in it. We got the service as my husband had a severe injury and was not able to do his usual lawn care. Our entire lawn turned Black!! when I called to complain they assured me that the lawn would come back. In the mean time it was a disgrace. July 16 the guys came back for another application I told them NO. Can you imagine spraying during a drought! I called the office and asked them to send out a representative to take a look. They told me to pay for the season then they would send someone. I refused to pay until they came around.And so the story goes I refused the last 3 treatments >>> however they billed me for them and after several harrassing calls they threatened me with collections . They gave me a credit of one treatment so there for I paid for 2 $63.00 tereatments plus $25.00 late fee. The guy calls me today to offer me a free seeding if I sign up with them again next year!!!! FAT CHANCE I WANT MY MONEY RETURNED TO ME I AM SO TIRED OF DISLOYALE PEOPLE.. A FAMILY COMPANY? YOU NEED TO GET YOUR FAMILY IN LINE. I WILL CONTINUE TO POST EVERY CHANCE I GET ...,SHAME ON YOU FOR TREATING PEOPLE THIS WAY!!!!!!!!
- Approximate cost of services:
- $350.00
- Company Response
Hi Claire,
i am truly sorry to hear about your experience with our company. i most certainly understand your frustrations and would welcome the opportunity to speak with you, at a time that is convenient to you, to discuss your frustrations further. i would like nothing more than to resolve your issue and try to give you some closure and contact that you deserve.
please let me know when would be a good time to speak with you.thank you