smith - Barrie, Ontario

I contracted Dr. Green Lawn Care, by phone, to look after the spraying of my lawn for this year. I have had nothing but problems. I have spent a lot of money and time on my lawn, just to have them wreck it!!! On an invoice that I received, I finally wrote "cancel" across it "effective Immediately". I explained that I was not happy with their service. They did received the note, as they cashed the cheque that was in the same envelope. 3 days after the cheque cleared my account, I get home and a DR. Green sign was on my lawn. I couldn't believe they would spray my lawn in the heat wave. Sure enough, within a week my lawn was dying. I actually sat down on my lawn to look at the mess as it was black. I couldn't believe my lawn was actually dead. All my neighbours lawns came back quite well after the heat spell, but mine stayed black. Now I have a major mess of crab grass. I am so devistated about this. So of course, the harassing calls come because I won't pay for the last treatment, and for some reason NO ONE IS LISTENING, AS I HAD CANCELLED THEIR SERVICE BEFORE THEY CAME AND APPLIED ANOTHER TREATMENT THAT KILLED MY GRASS. So I wrote them a detailed letter, which they obviosly have not listened to! I expalined that they are more then welcome to come by my home and speak to me about the mess they caused. That, if they repaired the mess of my lawn that they created, I would be more then happy to pay them. However, to date, only the harassing phone calls which they think you are not telling the truth, but they want their money. What kind of a joke is this company? The better business bureau really needs to get involved in this one! Suggestions anyone????