A friend recommended Downtown Flooring but when I read the reviews, I was concerned. I went to their store and spoke to Karesz. His colleagued explained what happened and Kareszy gave me his personal guarantee that I would be happy with their work. He dropped off and picked up the floor samples, answered all questions promptly and was available whenever I needed to speak with him. He worked within my budget and recommended woods that would work with both the budget and the space.
On the day itself, the three-man team led by Wayne arrived on time at 8 a.m. We did a walk through my condo. They took up the carpet, moved the heavy furniture and were done by 2 p.m. The floors look great. I was hesitant but Karesz, Wayne and the team did a very good job. I wouldn't hesitate to hire them again.
- Approximate cost of services:
- $5,000.00