Door Doctor Inc

Spoke to Tanya, who had service tech 'Chris' out within the hour. Chris was excellent - professional, straight up, no upselling or unnecessary recommendations. Chris was very careful to work around our parked cars while first levelling the tilted double garage door. He replaced the broken cable and adjusted the spring tension, all hardware and the door opener, all the while taking the time to answer my many questions about maintenance and possible replacement. Best part was the pricing matched my conversation with Tanya, and as mentioned, no upselling or nonsense extra charges. I highly recommend Door Doctor!

I asked them for a quote for the install of a garage door, somebody called me up immediately to book an appointment (the next day) for a representative to come by and see exactly what i need. After she showed me the options I booked to have the door installed in less than a week (all the other companies were giving me 2 months). The person showed up for the install the exact hour as discussed. The install (including taking down the existing door, putting up the new door and reinstalling the door opener) took less than 2 hours. I am very impressed of the work done.

My initial call was handled by a polite, helpful person who gave me a quote right away and suggested she could get a technician out sooner than my initial request for next day service.
Arriving about an hour later, the technician Bob sized up the situation quickly, confirmed what needed to be done and got to work. An hour later all was done and cleaned up. A job well done.
Bob mentioned he was sure he'd been here sometime in the past - sure enough, it was 10 years ago to install the electric opener. Nice personal touch.

They installed two garage door openers. Jay was prompt and completed the task quickly. I am really happy with the service the provided and will recommend to family and friends.

Sunday our garage door broke
We contacted Home stars for a contractor
The Door Doctor responded right away with an estimate
Monday I contacted them and they came out the same day and fixed it
As estimated and the technician was great

Horrible Service! My garage door broke that they installed after 2 years. I spent so much time emailing this business and the clopay to get warranty. Clopay said it's a problem with the way Door Doctor installed the door and sent us pictures too of where the problem is. This company did nothing to fix the installation error they made. See picture of installation error.

Outstanding experience. Great price, quick appointment, contractor arrived on time, delivered as per estimate, polite, professional. The company was a pleasure to deal with from start - initial phone calll -
to finish - and even recommended buying the equipment in advance from an outside source so as to save money.

Problems from the beginning. The individuals who came out for the estimate were very rude. When they finally installed the garage door, they did not complete the work. We had to call them back numerous amount of times to have them complete the job. We called for a repair service not too long ago. The system should have been under warranty as it is under one year old and we were assured when we called in that there would be no charge but they still insisted on charging a fee for less than one minute of work. I'm assuming that's because they they were dealing with an elderly couple so it was an easy target to take advantage. Will never recommend this company to anyone!

Very satisfied with result--needed to replace only part of garage door; Frank and his team managed to find the exact replacement panels at their location despite the door model being discontinued! His installers came first thing the next morning and made the repairs quickly and right!

I called Door Doctor because I didn't want to risk working with torsion springs myself. The appointment was made for the same day as the call and Howard showed up much earlier than the secretary said he would come. He was able to fix the immediate problems without too much difficulty and made the door work better than before. He pointed out a lot of major deficiencies in the material and installation quality of the "builder grade" door in this 4yo house that would be best addressed by a completely new door.