Enercare Home Services

Worst service READ BEFORE SIGHNING A CONTRACT WITH THIS COMPANY FOR ANYTHING. I have a heating maintenance plan and heating protection plan with enercare. Called for No Heat on Nov 22th, technician arrived half an hour late did not diagnosed the problem. Advised that the issue is a dirty filter which he changed even though the filter was changed two weeks prior. Cleaned a sensor and I helped him with the light. I was told all is well. 2 days later a called again for NO HEAT. The same technician arrived and announced the he needs to order a part. I called for the status of the part 5 times and each time was told a different story. Finally a manager told me the part was not ordered because the technician did not put and order for it and they don't know what part is needed. Them manager scheduled another appointment with a 4 hour window. I requested a call from technician when he is on the way. No call. When I got home at 5:00pm I was told the technician was there and ordered a part and the part should be there the following day. we are now 8 days without heat.